Plumber
About The Position
Roto-Rooter is hiring a Journeyman Plumber to provide residential plumbing services, including faucet repairs, water heater installations, and plumbing system replacements. The role responds to customer service calls, diagnoses plumbing problems, recommends solutions, prepares estimates, and closes service sales. Plumbers install and repair fixtures and equipment, perform sewer and drain cleaning in varied environments, restore work areas, prepare invoices, collect payments, and explain the company guarantee to customers. The position requires at least three years of repair and service plumbing experience, a valid driver’s license, a proven record of selling plumbing products and services, and comprehensive knowledge of plumbing systems. A state plumbing license is preferred; applicable journeyman licensing or equivalent certification is required as specified by state law. Plumbers are expected to obtain Excavation Certification through Competent Person Training within their first year of employment. Unlicensed plumbers must obtain certification when eligible if required by state law. Roto-Rooter describes itself as North America’s largest plumbing, drain cleaning, and water cleanup services provider, with businesses across company-owned branches, contractor territories, and franchise operations. The company offers career advancement, flexible work schedules, and an employee benefits package. An open house and hiring event is scheduled for September 12, 2026, from 10:00 a.m. to noon at 4480 Bridgeway Ave, Suite B, Columbus, Ohio.
Requirements
- Valid driver’s license.
- Three or more years of repair and service plumbing experience.
- Proven track record selling plumbing products and services.
- Full knowledge of plumbing systems.
- Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed.
- Unlicensed plumbers must obtain certification when eligible if required by state law.
- Must gain Excavation Certification through Competent Person Training within the first year of employment.
- Good written and oral communication skills for effective customer service.
- Excellent communication and interpersonal skills with clients and coworkers.
Nice To Haves
- State plumbing license is preferred.
Responsibilities
- Respond promptly to customer service calls, inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
- Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, with the necessary licensing.
- Perform sewer and drain cleaning in environments such as basements, roofs, confined spaces, and close quarters.
- Clean and restore work sites to their pre-job conditions.
- Prepare invoices totaling the costs of services and products provided.
- Collect payment and explain Roto-Rooter’s guarantee in writing and on the provided smartphone.
Benefits
- Medical insurance with a prescription drug card
- Accident and critical illness insurance
- Dental insurance
- Vision insurance
- Paid vacation
- Paid training
- Life insurance
- Matching 401(k) retirement savings plan
- Tuition reimbursement
- Profit sharing
- Flexible work schedules
- Career paths for military veterans and personnel transitioning to civilian professions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
