Plumber II

Seneca Gaming Corporation•Salamanca, NY

5d•Onsite

About The Position

The Plumber II performs skilled plumbing installations, repairs, and maintenance work at casino facilities. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. The work environment is usually moderately loud, increasing to loud on the casino floor. Smoking is permitted in the work environment. The position requires the ability to work overtime for emergency repairs and adheres to a 24-hour schedule. The company emphasizes teamwork, celebration, and building a positive culture.

Requirements

Must be 18 years of age or older upon employment.
High school diploma or equivalent required.
Seven (7) years’ experience in commercial/residential plumbing required.
Must have knowledge of state and local plumbing codes.
Must possess and maintain a valid driver’s license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Adequate manual dexterity to operate standard tools of the trade.
Performs strenuous work requiring considerable arm pressure to turn wrenches and run snake through drains.
Must be able to carry, set up, climb and descend ladders.
Must be able to stand, walk, squat, and crawl through tight spaces of the casino.
Must be able to lift up to fifty (50) pounds of equipment.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Nice To Haves

Commercial experience preferred.
Previous customer service experience preferred.
Occasional travel is required.

Responsibilities

Install, remodel, repair, and maintain a variety of plumbing fixtures and equipment, such as valves, control devices, pumps, boilers, sinks, toilets, faucets, water, and sewer lines.
Clear stoppages and repair breaks or leaks in water, and sewer lines or other pipes.
Fit and sweat copper pipe.
Repair heating systems and water heaters.
Repair and replace various types of controls, thermometers, gauges.
Operate various power tools, including jackhammers, drill motors, power snakes, power water jets, and torches for soldering, and operates pipe machine for threading and cutting pipe.
Install, repair, and maintain swimming pool equipment, including pumps and electronic sensors to control chemicals in pools.
Keep records of time and materials.
Work overtime to make emergency repairs.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
Complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.