Playful Learning Assistant

Bay Area Discovery Museum•Sausalito, CA

5d•Onsite

About The Position

The Bay Area Discovery Museum is seeking an On-Call Playful Learning Assistant to join their Learning & Museum Experience team. This role is essential in providing a memorable, engaging, welcoming, and safe experience for all museum visitors. The Playful Learning Assistant is a part of the public face of the museum, supporting playful learning experiences, programs, and environments for young children and their families. This role requires an interest in and commitment to learning, and a love for shaping the growth and development of young children and their caregivers. It is an excellent opportunity to explore the fields of museum education, informal learning, and early childhood education. The pay rate for this entry-level position is $21.74/hour, with bilingual candidates (fluent in English and Spanish, Mandarin, or Cantonese) earning $22.74/hour. The museum is open Wednesday - Sunday, with typical shifts from 8:30 am to 4:30 pm. This position is located onsite at the museum's campus in Sausalito, CA, and is predominantly public-facing.

Requirements

Enthusiasm for working with young children 0-8 years and their families.
Customer service experience is strongly preferred.
Ability to speak Spanish, Mandarin, or Cantonese is a plus.
Professional commitment to Diversity, Equity, Access, and Inclusion; thoughtful and open about the role of a workplace and a cultural institution in creating a sense of welcome and belonging for staff and visitors.
Must be positive, friendly, and curious with an ability to work with a variety of people from various backgrounds and cultures.
Able to work independently and as part of a team.
Capable of speaking in front of small groups of visitors.
Must have excellent problem-solving skills, be dependable, helpful, and adaptable.
Flexibility to adjust schedule and work alternate days or hours is a plus depending on programming and other staffing needs.
A reliable source of transportation is required.
Ability to perform physical activities such as bending, kneeling, walking, and picking up items for 2-3 hours at a time.
Ability to stand for up to 8 hours and carry up to 25 lbs. for short distances.
Ability to work indoors and outdoors in varying types of weather.

Nice To Haves

Flexibility to adjust schedule and work alternate days or hours is a plus depending on programming and other staffing needs.

Responsibilities

Ensures all indoor and outdoor learning environments are clean, tidy, and well-stocked with materials and props; ensures tools and equipment are clean and in good working order; replenishes and refreshes spaces throughout the day to ensure an exceptional visitor experience; documents and communicates repair, maintenance, and material supply issues to appropriate staff members; prepares tools and materials; assists with materials/supplies inventory organization, as needed.
Relieves Playful Learning Facilitators and Lead Program Facilitators on rotation throughout the day for breaks, and meetings, as needed; facilitates and supports playful learning for young children and their caregivers.
Supports museum opening and closing routines and protocols to ensure spaces are clean and ready for the next day.
Supports program and festival set up and cleanup/breakdown.
Assists Playful Learning Facilitators and Lead Program Facilitators in delivering programming, as required.
Supports visitors in Spanish, Mandarin, or Cantonese, including translation of materials and communication (Bilingual staff only).
Ensures every visitor has an enjoyable and safe experience, and feels welcome and taken care of, by providing exceptional customer service and communication centered in empathy, inclusion, and flexibility.
Orients families and groups to the campus, programs, and activities; answers questions.
Adheres to, communicates, and enforces museum policies and protocols around visitor safety.
Additional duties as assigned.