Playful Learning Assistant (On-Call)
About The Position
The Bay Area Discovery Museum is seeking an on-call Playful Learning Assistant for its Learning & Museum Experience team. This entry-level, union position is predominantly public-facing and helps provide museum visitors with a memorable, engaging, welcoming, and safe experience. The assistant supports playful learning experiences, programs, and environments for young children and their families, and helps maintain the museum’s onsite spaces. The role offers an opportunity to explore museum education, informal learning, and early childhood education. The position is based onsite at the museum’s 7.5-acre campus in Sausalito, California. The museum is open Wednesday through Sunday, and typical shifts are 8:30 a.m.–4:30 p.m. Pay is $21.74 per hour, or $22.74 per hour for bilingual candidates fluent in English and Spanish, Mandarin, or Cantonese.
Requirements
- Enthusiasm for working with young children ages 0–8 and their families.
- A positive, friendly, and curious approach, with the ability to work with people from varied backgrounds and cultures.
- Ability to work independently and as part of a team.
- Ability to speak in front of small groups of visitors.
- Excellent problem-solving skills; dependable, helpful, and adaptable.
- Reliable transportation.
- Ability to bend, kneel, walk, and pick up items for 2–3 hours at a time; stand for up to 8 hours; and carry up to 50 pounds for short distances or periods.
- Ability to work indoors and outdoors in varying weather.
- Commitment to diversity, equity, access, and inclusion, and thoughtful engagement with the role of a workplace and cultural institution in creating welcome and belonging.
Nice To Haves
- Customer service experience.
- Fluency in English and Spanish, Mandarin, or Cantonese.
- Flexibility to adjust schedules and work alternate days or hours based on programming and staffing needs.
Responsibilities
- Keep indoor and outdoor learning environments clean, tidy, and stocked with materials and props; refresh spaces throughout the day.
- Keep tools and equipment clean and in good working order, prepare tools and materials, and communicate repair, maintenance, and supply issues to appropriate staff.
- Assist with organizing materials and supplies inventory as needed.
- Relieve Playful Learning Facilitators and Lead Program Facilitators for breaks and meetings, and facilitate or support playful learning for young children and caregivers.
- Support museum opening and closing routines and protocols.
- Help set up and clean up or break down programs and festivals.
- Support Playful Learning Facilitators and Lead Program Facilitators in delivering programming, as required.
- For bilingual staff, support visitors in Spanish, Mandarin, or Cantonese, including translating materials and communication.
- Provide empathetic, inclusive, and flexible customer service so visitors have an enjoyable and safe experience and feel welcome.
- Orient families and groups to the campus, programs, and activities, and answer questions.
- Follow, communicate, and enforce museum visitor-safety policies and protocols.
- Perform additional duties as assigned.
Benefits
- Reciprocal admission benefits at other museums.
- Regular all-staff celebrations.
- Professional development training.
- Opportunity to make a unique impact on museum visitors and the wider community.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
