Player Services Hiring Event - 6/12

Hollywood Casino at Toledo•Toledo, OH

22h•Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Looking for a career change or a new opportunity? Hollywood Casino Toledo is hosting a Player Services Hiring Event! We offer a fun casino environment with benefits including paid time off, tuition reimbursement and 401K. Full time team members receive even more benefits! Join us for an informational meeting on Friday, June 12th @10AM. Plan on being here for at least two hours and bring your resume for immediate interviews. You will learn more about our Player Services position and all of the benefits of working for PENN Entertainment! The informational meeting will be located in the back-of-house area of the casino. It will not take place on the casino floor. How to attend: When you enter from Miami Street, take a right and drive around the building until you pass the loading dock area. To your immediate left there will be a large outdoor parking lot. Park and walk to where the building meets the parking garage structure. There is a door labeled "Team Member Entrance". Enter there and press the buzzer to the left of the second set of doors. Let the Security Dispatcher know you are here for the Dealer School hiring event and they will direct you from there.

Requirements

High school diploma or equivalent
A minimum of 21 years of age
A minimum of one year of cashiering and experience and/or heavy money handling experience
Able to promptly and accurately follow instructions given by Supervisor or Manager
Must qualify for licensing by Ohio Gaming Commission
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Responsibilities

Interacting with internal and external guests following the guidelines of the Red-Carpet Customer Service Program
Maintaining balanced cashier's station
Processing cash transactions for casino customers and employees (including cashing TITO tickets, personal checks, travelers' checks, exchange currency and processing cash advances)
Be knowledgeable and complying with Title 31 regulations
Enrolling patrons into Players Club, issue patrons Players Club cards, maintaining accurate player tracking information, and assisting the Marketing Department with all casino promotions
Working the main bank as assigned
Answering phone calls with proper phone etiquette
Complying with state, company, department policies and regulations