Player Services Representative
About The Position
Miami Valley Gaming is looking to hire a Player Services Rep to help our Marketing team deliver the exceptional guest experience we're known for. This position starts at a competitive starting wage of $16.34/hr plus time and a half pay for select holidays and high-volume business days. We also offer great full-time benefits including medical, dental, vision, very generous paid time off (PTO), and company-paid life insurance. Our team members also enjoy great perks like 30% discounts at select restaurants, an employee referral program, and more! This is an entry-level hospitality opportunity.
Requirements
- High school diploma or equivalent
- Ability to perform typical tasks required in an entertainment/guest service environment
- Ability to be on your feet for 8 hours at a time
- Ability to pass a background check or be eligible for a gaming license
- Customer service and hospitality skills
- Dependable person who follows through on tasks
- Good communication skills
Nice To Haves
- Dynamic, dependable, and guest-focused individual
- Can-do person who likes to keep busy
- Doesn't mind to jump in and help with other tasks whenever needed
- Happy that you're not stuck in a cubicle all day
- Self-motivated and able to work independently
- People person and also enjoy the camaraderie that's inherent in a tight-knit team
- Happy to take advantage of our excellent training
- Considering advancing in a hospitality or entertainment career
- Enjoy working in a fun and friendly environment where you are never bored and time goes by quickly
- Thrive in a fast-paced environment
Responsibilities
- Deliver exceptional guest experience.
- Assist the Marketing team.
- Perform typical tasks required in an entertainment/guest service environment.
- Adhere to all service, health, safety, and personal hygiene standards.
- Jump in and help with other tasks whenever needed.
Benefits
- Time and a half pay for select holidays and high-volume business days
- Medical insurance
- Dental insurance
- Vision insurance
- Very generous paid time off (PTO)
- Company-paid life insurance
- 30% discounts at select restaurants
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
