Player Services Representative

Prairie MeadowsAltoona, IA
$0 - $17Onsite

About The Position

As a Prairie Gold Representative, you will be one of the first faces our guests see and the go-to for all casino questions. Prairie Gold Representatives are an integral part of the marketing team at Prairie Meadows.

Requirements

  • Strong guest service and communication skills required.
  • Must be able to ring up sales, balance registers, handle cash accurately, and dispense change.
  • Must be highly motivated and comfortable working with the public.
  • Must be willing and able to learn computer software programs.
  • Must be able to stand for long periods of time in a secondary smoke environment.
  • Must be able to lift 25 lbs.

Nice To Haves

  • Basic knowledge of cash registers a plus.
  • Basic typing skills and knowledge of Microsoft Excel preferred.

Responsibilities

  • Ensuring guests are greeted and given property details and rewards program information.
  • Maintaining up-to-date knowledge of company property, operations, community activities, promotions & special events.
  • Promoting the Prairie Gold Rewards program and its benefits to guests and providing assistance with account setup and questions.
  • Assisting with the execution of promotions and special events on property.
  • Assisting the gift shop by creating and maintaining displays, operating cash register, and helping guests.

Benefits

  • Get paid when you need it – daily, weekly or biweekly!
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