Player Services Cashier - Part Time

Treasure Bay LLC•Biloxi, MS

4d•Onsite

About The Position

This is a part-time Player Services Cashier position responsible for completing various cash and credit transactions with customers and other departments. The role requires a high level of customer service, accuracy, and adherence to gaming regulations. The cashier will handle fund exchanges, assist with credit accounts, process cash-outs, and provide guest services related to the Player's Club and casino information.

Requirements

Must have, or be able to obtain, a Mississippi Gaming license.
Ability to complete transactions for customers within specified approval guidelines.
Ability to demonstrate courtesy and friendliness at all times.
Ability to provide credit customers with markers and assist new customers in establishing new credit accounts.
Ability to evidence all funds received or paid out with a negotiable instrument or internal document.
Ability to process cash-out transactions using personal checks, credit cards, or money transfers for all customers according to guidelines.
Ability to serve as a source of operational funds and as a facility for disposition of excess funds for operational departments.
Ability to serve as a redemption area for customers’ unused gaming chips, and vouchers/tickets.
Ability to provide proper security and accountability of company funds.
Ability to encourage customers to apply cash-outs to outstanding accounts, or refer questionable cash-outs to supervisor.
Ability to handle customer complaints and refer to procedure for detailed handling.
Ability to provide guest services related to membership privileges, such as issuing complementaries, redemption of coupons, promotion entry forms and general casino information.
Ability to enroll new members in the Player’s Club marketing database/issue cards.
Ability to reset Player PINs.

Responsibilities

Complete Cashier Cage transactions with customers and other departments.
Complete transactions for customers within specified approval guidelines, demonstrating courtesy and friendliness.
Provide credit customers with markers and assist new customers in establishing new credit accounts.
Evidence all funds received or paid out with a negotiable instrument or internal document.
Process cash-out transactions using personal checks, credit cards, or money transfers according to guidelines.
Serve as a source of operational funds and a facility for disposition of excess funds for operational departments.
Serve as a redemption area for customers’ unused gaming chips, and vouchers/tickets.
Provide proper security and accountability of company funds.
Encourage customers to apply cash-outs to outstanding accounts, or refer questionable cash-outs to supervisor.
Handle customer complaints, referring to procedure for detailed handling.
Provide guest services related to membership privileges, such as issuing complementaries, redemption of coupons, promotion entry forms, and general casino information.
Enroll new members in the Player’s Club marketing database/issue cards.
Reset Player PINs.