Player Services

AccorHotelSan Diego, CA
Onsite

About The Position

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Player Services.

Requirements

  • Valid driver’s license required.
  • Knowledge of all driving range operations.
  • Appropriately groomed to Club’s standards.
  • Uniform must be pressed and clean with appropriate shoes.
  • When not in uniform, adhere to Club’s dress code.
  • Excellent customer service skills.
  • Must become familiar with members, their preferences.
  • Must be able to communicate effectively with members, guests and employees. Understanding of English language is essential for communication with members and guests.
  • Previous golf operations experience preferred.

Responsibilities

  • Serves as a representative of the Club, displaying courtesy, tact, consideration, and discretion in all interactions with other staff, management, members and guests.
  • Compliance with all Club Safety Regulations and participation in ongoing Safety Seminars.
  • Greets each member and guest in a friendly, professional manner.
  • Greets members and guests in valet with a warm welcome.
  • Assists members and guests as they approach the bag storage area.
  • Monitors bag drop area for new arrivals.
  • Brings carts from cart shelter to cart staging area outside Golf Shop.
  • Removes bags from Bag Storage Room and loads onto carts.
  • Removes bags from carts and returns bags to assigned rack in Bag Storage Room.
  • Tournament preparation.
  • Cleans and repairs golf clubs if needed
  • Assists with various departmental needs as requested (i.e. carts, range)
  • Provides shuttle service for employees, members, and resort guests
  • Follows all rules, policies, and procedures set forth by Fairmont Grand Del Mar management.
  • Monitor cleanliness and ball stock level of driving range.
  • Responsible for set up and break down of driving range on a daily basis
  • Other duties as assigned.

Benefits

  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties
  • Special dining and wellness discounts
  • Complimentary Meals
  • Complimentary on-site parking
  • Hotel Discounts
  • Food, Spa, and Resort Discounts
  • Career Growth Around the World
  • Training & Development
  • Social Responsibility
  • Recognition & Rewards
  • Meaningful Work
  • Medical, dental, and vision insurance
  • Eligible single Full-Time employees can enroll in a $0 premium health plan
  • Life and disability insurance
  • Paid Holidays
  • Vacation and sick leave
  • 401(k) retirement plan with matching program
  • Employee Assistance Program (EAP)
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