Player's Club Representative

Little Creek Casino Resort • Shelton, WA

5d • Onsite

About The Position

We are looking for customer-oriented individuals to join us in providing our guests with exceptional service. In this role, you will be responsible for promoting and announcing LCCR products, services, and entertainment events. Additionally, you will assist guests at concerts and special events, providing information and helping with equipment set-up. If you are an energetic and customer-focused individual, then this role is the perfect fit for you!

Requirements

• High school diploma or general education degree (GED)/And six months related experience and/or training OR equivalent combination of education and experience to successfully perform the job.
• Class II gaming license issued by the Squaxin Island Gaming Commission

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Greeting and assisting patrons and answering inquiries relating to company sponsored events and promotions.
• Telephoning, visiting, or writing to customers or organizations such as chambers of commerce, corporate employee recreation clubs, social clubs, and professional groups to persuade them to purchase tickets or attend Little Creek Casino Resort entertainment events.
• Utilizing the Vendini ticketing system to assist patrons with event information as well as event ticket purchasing and/or defunding with cash, comps, credit card and MVP point purchases.
• Assisting at concerts and special events with equipment set up, patron seating, dissemination of information, take down and/or equipment removal.
• Memorizing scripts, reading or ad-libbing using a microphone to identify and announce to customers upcoming promotions or events sponsored by Little Creek Casino Resort.
• Interacting and visiting with customers to promote sales of company products and services and soliciting participation in casino sponsored events.
• Delivering promotion items such as pins, posters, glasses, napkins and samples of products or services.
• Commenting on matters of interest to individual or groups of customers on current promotions or upcoming events.
• Other duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED