Player Development Coordinator - Player Development
About The Position
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!
Requirements
- Maintain up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information
- Monitors activities that could affect efficiencies and effectiveness of the department including internal controls, department rules and regulations and equipment maintenance
- Promotes casino by interacting with customers in an enthusiastic, helpful, manner
- Maintains confidentiality of company documents
- Ensures consistent service standards are maintained
- Resolves guest complaints and takes appropriate action under the direction of the Player Development Executives
- Greets guests in casino and participates in social events and special promotions
- Conducts themselves in accordance with all Gaming Commission and Player Development department policies and procedures
Responsibilities
- Coordinates complimentary process with Player Development and other operating departments
- Maintain up-to-date knowledge of all electronic gaming machines, player tracking systems, promotions, events, entertainment and general property information
- Monitors activities that could affect efficiencies and effectiveness of the department including internal controls, department rules and regulations and equipment maintenance
- Promotes casino by interacting with customers in an enthusiastic, helpful, manner
- Maintains confidentiality of company documents
- Ensures consistent service standards are maintained
- Resolves guest complaints and takes appropriate action under the direction of the Player Development Executives
- Greets guests in casino and participates in social events and special promotions
- Conducts themselves in accordance with all Gaming Commission and Player Development department policies and procedures
- Other duties as assigned
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Education Level
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