Player Development Coordinator - Player Development

Hard Rock Hotel & Casino Ottawa

1d • Onsite

About The Position

The Player Development Coordinator plays an important role in the business imperative and supports the Player Development executive team in all aspects of meeting goals and objectives. Responsibilities include a broad range of administrative and coordinator duties requiring initiative, judgment, decision making and superior guest service skills. The professional in this position answers phones, assists callers and visitors, prepares presentation materials, creates reports, coordinates meetings and travel arrangements, participates in marketing events, processes expenses and invoices, tracks the department budget, etc. To achieve success in this role, an individual must embrace and accomplish the above duties/responsibilities.

Requirements

• Two (2) or more years of executive administrative experience in a high-volume department or equivalent
• High-level skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Ability to compose correspondence and proofread others’ correspondence
• Professional personal appearance
• English speaking, reading and writing
• Obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended (Credit Check, Criminal Background Check, Drug Screen)

Nice To Haves

• College degree
• Lodging Management System and Casino Market Place software
• Degree and/or experience in Marketing and a career goal in Marketing
• Familiarity with Purchasing MMS System
• Additional language speaking skills

Responsibilities

• Support the Player Development executive team in all aspects of meeting goals and objectives
• Perform a broad range of administrative and coordinator duties requiring initiative, judgment, decision making and superior guest service skills
• Answer phones
• Assist callers and visitors
• Prepare presentation materials
• Create reports
• Coordinate meetings
• Coordinate travel arrangements
• Participate in marketing events
• Process expenses
• Process invoices
• Track the department budget
• Demonstrate actions and behaviors that will reinforce the Company’s Mission, “Unconquered Vision, Unparalleled Service, Unlimited Service,” and Values of Fast, Fun, Friendly, Fresh & Focused
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Show a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations

Benefits

• Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance
• Benefits may vary with employment status

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees