Platform Tech Lead, Commercial

Vancity • Vancouver, BC

21h • Onsite

About The Position

As the Platform Tech Lead, Commercial Digital Banking, you will serve as the overall technical leader for a strategic, multi-workstream digital platform implementation. You will drive end-to-end technical delivery—from solution design through integration, testing, and go-live—ensuring alignment across internal teams, vendors, and enterprise architecture. Your focus will be on orchestrating complex technical workstreams, managing cross-system integrations, removing blockers, and ensuring quality delivery at scale. This is a full-time, fully dedicated role based at Vancity head office. You will be expected to lead hands-on and be deeply embedded in the project, with the ability to zoom out to E2E delivery strategy and zoom in to technical detail as required.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent; MBA or Master’s in Finance/Technology is an asset
• 7+ years of experience in technology leadership roles, with a proven track record of delivering complex, multi-workstream platform implementations in enterprise environments
• Deep expertise in end-to-end solution delivery: requirements through design, build, integration, testing, and go-live
• Strong experience with system integration, API design, and working across diverse technology stacks (core banking, middleware, identity management, payment systems)
• Demonstrated ability to lead cross-functional technical teams (Solution Architects, Developers, QA) and hold delivery accountability
• Experience managing vendor and System Integration partner relationships, including aligning contracts, SLAs, and delivery timelines
• Strong understanding of enterprise architecture principles, security frameworks, and regulatory/compliance requirements in financial services
• Excellent communication, facilitation, and stakeholder management skills—able to engage executives, business partners, and technical teams with equal effectiveness
• Comfortable operating in agile, fast-paced environments with ambiguity; able to make decisions, escalate appropriately, and drive resolution
• Experience with observability, logging, and operational readiness for production platforms is an asset

Nice To Haves

• MBA or Master’s in Finance/Technology is an asset
• Experience with observability, logging, and operational readiness for production platforms is an asset

Responsibilities

• Own the overall technical direction and delivery for a complex, multi-workstream digital platform initiative
• Lead technical planning, dependency management, and risk mitigation across integrated workstreams (e.g., Core, Payments, Identity & Access Management, Data Migration, Observability)
• Serve as the single point of accountability for technical delivery, coordinating Solution Architects, Dev Leads, QA Leads, and integration teams
• Translate product requirements into technical execution plans; ensure solution designs are validated, dependencies identified, and delivery milestones are met
• Drive architecture decisions and ensure alignment with enterprise standards and security/compliance frameworks
• Coordinate technical delivery across multiple systems and platforms (e.g., T24/IRIS, CRM, Okta, Interac, payment orchestration layers)
• Partner with vendors and System Integration partners to align API contracts, integration patterns, and delivery timelines
• Chair technical leadership forums; facilitate issue resolution, decision-making, and escalation across workstreams
• Ensure integration points are clearly defined, tested, and monitored across all touchpoints
• Lead and mentor a team of technology professionals (business analysts, developers, system integrators)
• Manage relationships with external vendors, third-party service providers and internal IT teams; oversee contracts, SLAs and performance
• Ensure change management and user adoption are appropriately managed for commercial systems enhancements
• Partner with QA leadership to ensure robust test planning, environment readiness, and quality gates across all phases (functional, integration, performance, security)
• Monitor delivery health, track blockers, and proactively address risks before they impact milestones
• Drive technical operational readiness—ensuring observability, logging, monitoring, and L1-L3 support processes are defined and implemented
• Lead, mentor, and hold accountable a cross-functional team of technical professionals (Solution Architects, Dev Leads, Integration Leads, QA Leads)
• Partner closely with Program Management, Product Owners, and Business System Analysts to ensure technical delivery aligns with business priorities
• Communicate technical progress, risks, and decisions clearly to both technical and non-technical stakeholders, including executive leadership
• Ensure technical solutions meet enterprise security, data privacy, and regulatory requirements
• Partner with InfoSec, Architecture Review Boards (ARB), and Compliance to navigate gating milestones and audits
• Embed technical governance and change management practices into delivery processes

Benefits

• Competitive rewards and benefits
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior