Platform Support Engineer
About The Position
The Platform Support Engineer will join Octaura’s Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring the high levels of availability of the production, demonstration and test systems. They will work in a high-pressure mission critical production environment. The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner. To be successful in this role, the Platform Support Engineer is expected to proactively learn and understand Octaura’s business needs, and develop or implement solutions to meet those needs. To that end, the Platform Support Engineer is expected to demonstrate a proven ability to problem-solve and multi-task. Flexibility is a must, as the schedule may include occasional late night or weekend duties. This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon-Thurs) in the office, 1 day from home.
Requirements
- Bachelor’s degree or equivalent with combined experience.
- The ideal candidate must have 5+ years' work experience In application support, preferably in the financial industry, with at least 3+ years spent in maintaining and supporting financial or other applications.
- Demonstrate excellent oral and written communication skills.
Nice To Haves
- Linux command line
- Shell scripting
- Java
- Python
- SQL
- Nagios and/or Splunk
- Ticketing systems such as Jira or ServiceNow
Responsibilities
- Maintaining and supporting the CLO and Loans trading system and other internal applications.
- Ensuring the high levels of availability of the production, demonstration and test systems.
- Working in a high-pressure mission critical production environment.
- Playing a key role in the resolution of any problems in the system in a timely and professional manner.
- Proactively learn and understand Octaura’s business needs, and develop or implement solutions to meet those needs.
- Demonstrate a proven ability to problem-solve and multi-task.
Benefits
- Competitive compensation and equity
- Flexible Paid Time Off
- Competitive Parental Leave
- Daily breakfast, coffee and snacks in the office
- 90% company-paid healthcare
- Onsite gym & discounted membership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
