Platform Solutions Manager
About The Position
Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey. To learn more, please visit Cadent.com. We are seeking a Platform Solutions Manager to play a consultative role with self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI optimization. This individual will be a subject-matter-expert on the Cadent platform, provide ongoing platform strategy to clients, consult with client to ensure they successfully leverage the platform to drive optimal results , and maximize retention and revenue growth for the business. Internally, this position will collaborate closely with Client Services, Product, Partnerships, and Sales to support designing client solutions , consulting on client feature adoption , gathering client product feedback , and scaling our rapidly growing platform business.
Requirements
- 3-5+ years of experience in programmatic advertising, with hands-on DSP campaign management experience.
- Bachelor’s degree in Engineering, Mathematics, Economics, Finance, Statistics, Computer Science, Business, or a related field.
- Proven ability to drive campaign success and optimize programmatic strategies.
- Experience working with and as a user in Data Collaboration Platforms (DCPs) and Supply-Side Platforms (SSPs).
- Strong understanding of RTB (real-time bidding) and digital media buying.
- Experience working with or at advertising agencies or DSPs
- Comfortable and communicating with clients, including on complex topics and difficult situations.
- Exceptional communication and interpersonal skills, with the ability to simplify complex concepts for different audiences.
- A solutions-oriented mindset, capable of aligning technical capabilities with business goals.
- Adaptability in a fast-paced environment, with the ability to bring structure to ambiguity.
- Entrepreneurial mindset, with a passion for building and improving business processes.
- Must be legally authorized to work in the United States without employer sponsorship now or in the future.
Responsibilities
- Act as a subject matter expert on the platform by providing ongoing consultation to drive platform adoption, retention, and build trust among clients.
- Provide guidance on audience definition, campaign execution, and measurement framework, while proactively recommending pacing, performance, and cost optimizations to drive success and ensure client satisfaction.
- Analyze client platform usage to identify strategic opportunities for improvement, leveraging best practices to enhance efficiency and outcomes.
- Promote key platform features and unique capabilities to enhance client performance and maximize revenue opportunities.
- Serve as a liaison between clients and the product team, consolidating user feedback to help shape future platform enhancements.
- Lead end-to-end client enablement, translating complex platform features, targeting capabilities, and technical workflows into clear, practical best practices.
- Work closely with Sales and Client Services to maintain strong, lasting client relationships and high levels of retention.
Benefits
- Inclusive health, dental, and vision plans built to support diverse lifestyles
- Enhanced support for reproductive health, family planning, and new parents
- Employer contribution to HSA
- Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
- Generous and inclusive paid parental leave
- Mental health support and Employee Assistance Program (EAP)
- Free access to the Calm App
- Monthly Wellness reimbursement
- Special discounts through LifeMart and Plum Benefits
- Flexible Time Off (FTO) policy and company breaks
- 11 observed Federal holidays
- Summer Fridays between Memorial Day and Labor Day
- Employee Resource Groups that foster connection and community
- DEI programming and initiatives
- Company-sponsored events to bring employees together
- Offices across the U.S., including Manhattan, Philadelphia, and San Jose
- 401(k) participation with discretionary employer match
- Life, Short-term, and Long-term Disability coverage
- Cell phone and WiFi stipend
- Pre-tax commuter benefits
- Access to certified financial coaches and planning tools
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
