Platform Solutions Manager
About The Position
Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey. To learn more, please visit Cadent.com. We are seeking a Platform Solutions Manager to play a consultative role with self-service clients on DSP capabilities, campaign management, programmatic trading strategies, and KPI optimization. This individual will be a subject-matter-expert on the Cadent platform, provide ongoing platform strategy to clients, consult with client to ensure they successfully leverage the platform to drive optimal results, and maximize retention and revenue growth for the business. Internally, this position will collaborate closely with Client Services, Product, Partnerships, and Sales to support designing client solutions, consulting on client feature adoption, gathering client product feedback, and scaling our rapidly growing platform business.
Requirements
- 3-5+ years of experience in programmatic advertising, with hands-on DSP campaign management experience.
- Bachelor’s degree in Engineering, Mathematics, Economics, Finance, Statistics, Computer Science, Business, or a related field.
- Proven ability to drive campaign success and optimize programmatic strategies.
- Experience working with and as a user in Data Collaboration Platforms (DCPs) and Supply-Side Platforms (SSPs).
- Strong understanding of RTB (real-time bidding) and digital media buying.
- Experience working with or at advertising agencies or DSPs
- Comfortable and communicating with clients, including on complex topics and difficult situations.
- Exceptional communication and interpersonal skills, with the ability to simplify complex concepts for different audiences.
- A solutions-oriented mindset, capable of aligning technical capabilities with business goals.
- Adaptability in a fast-paced environment, with the ability to bring structure to ambiguity.
- Entrepreneurial mindset, with a passion for building and improving business processes.
- Must be legally authorized to work in the United States without employer sponsorship now or in the future.
Responsibilities
- Act as a subject matter expert on the platform by providing ongoing consultation to drive platform adoption, retention, and build trust among clients.
- Provide guidance on audience definition, campaign execution, and measurement framework, while proactively recommending pacing, performance, and cost optimizations to drive success and ensure client satisfaction.
- Analyze client platform usage to identify strategic opportunities for improvement, leveraging best practices to enhance efficiency and outcomes.
- Promote key platform features and unique capabilities to enhance client performance and maximize revenue opportunities.
- Serve as a liaison between clients and the product team, consolidating user feedback to help shape future platform enhancements.
- Lead end-to-end client enablement, translating complex platform features, targeting capabilities, and technical workflows into clear, practical best practices.
- Work closely with Sales and Client Services to maintain strong, lasting client relationships and high levels of retention.
Benefits
- Inclusive health, dental, and vision plans built to support diverse lifestyles
- Enhanced support for reproductive health, family planning, and new parents
- Employer contribution to HSA
- Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
- Generous and inclusive paid parental leave
- Mental health support and Employee Assistance Program (EAP)
- Free access to the Calm App
- Monthly Wellness reimbursement
- Special discounts through LifeMart and Plum Benefits
- Flexible Time Off (FTO) policy and company breaks
- 11 observed Federal holidays
- Summer Fridays between Memorial Day and Labor Day
- Employee Resource Groups that foster connection and community
- DEI programming and initiatives
- Company-sponsored events to bring employees together
- Offices across the U.S., including Manhattan, Philadelphia, and San Jose
- 401(k) participation with discretionary employer match
- Life, Short-term, and Long-term Disability coverage
- Cell phone and WiFi stipend
- Pre-tax commuter benefits
- Access to certified financial coaches and planning tools
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
