Platform Software Engineer II
About The Position
Braze is seeking a Platform Software Engineer II to join a brand-new team focused on Developer Acceleration. This role will be instrumental in building infrastructure primitives like deployment, provisioning, and testing into fast, self-serve paths for engineers. The team also owns the ramps for building and deploying AI tooling internally, including frameworks and guardrails for safe AI agent development and operation. As an early member of this team, you will help shape its direction and deliverables. The ideal candidate is passionate about solving challenging problems, has a bias for action, and thrives in a collaborative, fast-paced environment. Braze is a leading customer engagement platform that uses a diverse technology stack including Ruby on Rails, MongoDB, Redis, Kafka, and Kubernetes.
Requirements
- 5+ years of experience building developer tooling, CI/CD pipelines, or similar software.
- Comfortable with Kubernetes as something you build on top of and deploy to, not something you spend your day administering.
- You care more about good service and software design than which language you're writing in.
- You've built or explored developer platform integrations such as GitHub Apps, internal CLIs, or MCP (Model Context Protocol), and you use AI tools in your own workflow with a clear point of view on where they help and where they don't.
- You think about systems: interfaces, boundaries, edge cases, and failure modes.
- You collaborate and document well across global, remote teams, and you'd rather fix something broken than walk past it.
Nice To Haves
- This is a software and developer tooling role, not a systems administration role. If most of your experience is deep infrastructure work, heavy Terraform ownership, or cluster administration, with less time spent building the software layer on top, this probably isn't the right next step for you.
Responsibilities
- Turn Braze's infrastructure primitives, like deployment, provisioning, and testing, into simple, self-serve paths so engineers can build, test, and ship without stitching multiple systems together themselves.
- Build the frameworks and guardrails that let engineering teams deploy internally-built AI agents safely, including governance that controls what an agent can access and do.
- Partner with Braze's engineering teams to define infrastructure-as-a-service primitives, build monitoring and alerting that catches issues early, and help Braze meet its enterprise-grade SLAs.
- Provide the opinionated abstractions, tooling, and guardrails that let engineering teams use platform primitives safely, and keep improving the observability and everyday ergonomics of the tools they depend on.
- Help shape the team's on-call rotation as it is established, supported by Braze's dedicated platform support team.
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
