Platform Software Engineer II

Braze•New York City, NY

1d•Hybrid

About The Position

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. Braze is the leading customer engagement platform, helping brands build personalized messaging experiences across push, email, in-app, and more, at massive scale. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. Developer Acceleration is a brand-new team inside Engineering. Our job is to take Braze's infrastructure primitives, like deployment, provisioning, and testing, and turn them into fast, self-serve paths so engineers can build, test, and ship without stitching multiple systems together themselves. We also own the ramps our engineers use to build and deploy AI tooling internally, including the frameworks and guardrails that let Braze build and run its own AI agents safely. As a Platform Software Engineer, you'll help build both sides of that mission from the ground up. This team is only a few weeks old, so you'll help shape how it works, not just what it ships.

Requirements

5+ years of experience building developer tooling, CI/CD pipelines, or similar software.
Comfortable with Kubernetes as something you build on top of and deploy to, not something you spend your day administering
You care more about good service and software design than which language you're writing in.
You've built or explored developer platform integrations such as GitHub Apps, internal CLIs, or MCP (Model Context Protocol), and you use AI tools in your own workflow with a clear point of view on where they help and where they don't
You think about systems: interfaces, boundaries, edge cases, and failure modes
You collaborate and document well across global, remote teams, and you'd rather fix something broken than walk past it

Nice To Haves

This is a software and developer tooling role, not a systems administration role. If most of your experience is deep infrastructure work, heavy Terraform ownership, or cluster administration, with less time spent building the software layer on top, this probably isn't the right next step for you.

Responsibilities

Turn Braze's infrastructure primitives, like deployment, provisioning, and testing, into simple, self-serve paths so engineers can build, test, and ship without stitching multiple systems together themselves
Build the frameworks and guardrails that let engineering teams deploy internally-built AI agents safely, including governance that controls what an agent can access and do
Partner with Braze's engineering teams to define infrastructure-as-a-service primitives, build monitoring and alerting that catches issues early, and help Braze meet its enterprise-grade SLAs
Provide the opinionated abstractions, tooling, and guardrails that let engineering teams use platform primitives safely, and keep improving the observability and everyday ergonomics of the tools they depend on
Help shape the on-call rotation as it stands up, backed by Braze's dedicated platform support team who already absorb most day-two firefighting

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®