Platform Operations Sr. Analyst,
Nasdaq•Toronto, ON
•CA$75,000 - CA$103,000•Hybrid
About The Position
As a Platform Operations Sr. Analyst reporting to Sr. Director - Platform Operations, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You will support real-time 24/7 technical operations, troubleshoot issues across production environments, and partner closely with clients and internal teams to maintain seamless service delivery. You'll thrive in this position if you're detail-oriented, technically skilled, and passionate about keeping global markets running smoothly in a fast-paced, high-impact environment.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in technical or network operations.
- 3+ years of experience in technical operations, system administration, or a related discipline.
- Strong proficiency in Linux environments, including administration and troubleshooting.
- Solid understanding of networking fundamentals and the ability to diagnose and resolve connectivity-related issues.
- Clear communicator with strong problem-solving skills and the ability to perform effectively under pressure.
Nice To Haves
- Experience with Agile and DevOps methodologies.
- Experience with AWS or other cloud providers.
- Familiarity with scripting (Bash, regex) and tools like GitLab, Docker, or Kubernetes.
- Certifications relevant to systems operations or infrastructure management.
Responsibilities
- Monitor production systems in real time, identify emerging issues, and drive resolution to ensure platform uptime and performance.
- Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
- Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly and effectively.
- Maintain operational documentation and procedures that support continuous improvement and knowledge sharing across the team.
- Partner with engineering and development teams to address operational challenges and implement scalable solutions.
Benefits
- Comprehensive benefits
- Opportunity for growth
- Generous annual bonus/commission (short-term incentive)
- Equity (long-term incentive)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
