Sr Analyst, Platform Operations

NasdaqToronto, ON
CA$75,000 - CA$103,000Hybrid

About The Position

As a Sr. Analyst, Platform Operations reporting to Senior Director, Platform Operations, you'll play a critical role in keeping Nasdaq's platforms running reliably and efficiently — supporting global markets and clients through strong technical operations, incident management, and continuous improvement. You'll thrive in this role if you're a self-starter who enjoys solving complex operational challenges, works well across teams, and brings a passion for technology and automation to a fast-paced, high-impact environment.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 2–3 years of experience in technical operations, system administration, application support, or a related area.
  • Hands-on experience with cloud infrastructure and services, with strong expertise in AWS architecture.
  • Proficiency in Linux/Unix environments and container orchestration platforms.
  • Experience with infrastructure-as-code, scripting, and automation tools, as well as CI/CD pipeline design and version control practices.

Nice To Haves

  • AWS certification(s).
  • Experience with Kubernetes-based environments in cloud or hybrid settings.
  • Background in DevOps practices within a regulated or financial services environment.

Responsibilities

  • Manage day-to-day technical operations and application support, ensuring service continuity for internal and external customers.
  • Design, plan, and deploy changes to existing systems, driving operational excellence and introducing new solutions.
  • Lead and contribute to implementation projects, from requirements through to launch and ongoing improvement.
  • Monitor, troubleshoot, and resolve incidents, while maintaining clear and accurate operational documentation and procedures.
  • Identify and implement automation and process improvements to enhance how systems are tested, deployed, and maintained.

Benefits

  • competitive rewards package
  • generous annual bonus/commission (short-term incentive)
  • equity (long-term incentive)
  • comprehensive benefits
  • opportunity for growth
  • You&Q, our total rewards program that covers every dimension of life—from building wealth and growing your career to prioritizing well-being and family care.
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