Platform Operations Associate Consultant - Weekend Shift (Remote)

CrowdStrike•USA TX Remote, TX

4d•$80,000 - $105,000•Remote

About The Position

CrowdStrike Services is seeking a Platform Professional Services Associate Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Associate Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications. Expected schedule for this position is Wednesday-Saturday or Sunday- Wednesday (10 hours, 4 days).

Requirements

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline
2 years of experience performing IT deployments or in an end user/customer environment
Basic understanding of software deployment technologies
Knowledgeable on Windows, Mac, and Linux platforms
Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
Experience with communications and effective ability to build collaborative relationships
Experience with presentation technical content to various audiences
Experience in computer and network systems security
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
Proactive and thorough ability to manage work and prioritize customer projects
High level of motivation; self-starter; results driven

Nice To Haves

Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
Operating Systems: Windows, Linux, Mac
Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
Development: PowerShell, Python, Bash, Batch
Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
Database: SIEM, MSSQL, Splunk, LogScale
Identity: Identity, Active Directory, Azure-AD, SSO
Cloud: AWS, Azure, and GCP

Responsibilities

Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
Assist customer with operationalizing all modules of the Falcon platform
Troubleshoot customer issues across small to large enterprises
Utilize and engineer native and 3rd party software deployment technologies
Develop scripting and application solutions using Falcon APIs
Customer project planning and status
Work closely and collaboratively with customer information technology teams
Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
Assist customers with the integration of CrowdStrike into existing tools
Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
health insurance
401k
paid time off