Platform Lead – Intelligence & Personalization, AirCover

Airbnb

1d•Remote

About The Position

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Airbnb is a vision- and mission-driven company. Our Product Managers embody this culture and mindset. They imagine the ideal end state for our community (guests and hosts) and work backward from it, challenging current assumptions. They champion winning strategies, leverage metrics to track progress, and partner with talented cross-functional teammates (engineering, design, data science, and more). Highly hands-on, they are never afraid to roll up their sleeves to deliver the right outcome for our community. If you’re excited to help us create a world where anyone can belong anywhere, we’d love to meet you. AirCover is the most comprehensive protection in travel. It helps our host and guest communities enjoy peace of mind through protection programs unmatched in the industry. AirCover for Hosts, AirCover for Guests, and Guest Travel Insurance provide top-to-bottom coverage for listings and bookings. Our vision is to design and deliver products that let everyone host and travel with confidence. To realize this vision, we’re seeking leaders who can strengthen our current offerings and conceive new ones. The Difference You Will Make You will join the AirCover & Insurance Operations Platform team, focusing on accelerating AI-based solutions that deliver personalized experiences across all AirCover products and services. In collaboration with business stakeholders, product marketing, and operational product managers, you will shape the roadmap for these products. You will also partner with engineers, designers, data scientists, and field-operations teams to scale our solutions across existing and emerging business segments.

Requirements

15+ years of experience building products in a product-management role.
Strong experience building and launching AI-enabled solutions and features in consumer-facing applications and internal tools.
Demonstrated track record of product leadership, from discovery through launch and iteration.
Deep customer empathy and ability to prioritize ruthlessly.
Storytelling skills that connect the problem you’re solving to a compelling vision, coupled with a willingness to dive into the details.
Proven ability to build partnerships across and beyond the Product organization.
Exceptional decision-making skills: you can prioritize effectively given limited resources.
Outstanding relationship-management skills.
Thrives in a startup-like environment—comfortable with a fast pace, changing needs, and limited resources.

Responsibilities

Represent our community of hosts and guests, empathize with their needs, and create a sense of belonging within the Airbnb ecosystem.
Establish the product vision and strategy for your area.
Define success through clear, measurable objectives and key results (OKRs).
Develop product roadmaps and build alignment across product teams, cross-functional partners, and leadership.
Execute efficiently to ship products and deliver impact for our business and users.
Lead cross-functional groups to fulfill the team’s mission.
Communicate concisely and influence outcomes at all levels of the organization.