Software Development Manager, Amazon Music Artificial Intelligence & Personalization

Amazon • Culver City, CA

2d

About The Position

Come join a team at the nexus of AI, machine learning, visual, and audio
technologies within Amazon Music's Artificial Intelligence & Personalization
organization. We're transforming how customers experience music by creating
context-rich, intelligently assembled content that powers every surface—from
AI-generated playlists and insights to interactive experiences and visual
storytelling.

As the Software Development Manager of this Culver City-based team, you'll lead
engineers building production systems that combine GenAI, ML, and immersive
media to deliver breakthrough customer experiences. Your team owns critical
capabilities spanning intelligent container creation, explainability, textual
and visual enrichments, and music enhancement; Building the future of music
through AI-powered visual and audio experiences.

Amazon Music is an immersive audio entertainment service that deepens
connections between fans, artists, and creators. From personalized music
playlists to exclusive podcasts, concert livestreams to artist merch, Amazon
Music is innovating at some of the most exciting intersections of music and
culture. We offer experiences that serve all listeners with our different tiers
of service: Prime members get access to all the music in shuffle mode, and top
ad-free podcasts, included with their membership; customers can upgrade to
Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for
free by downloading the Amazon Music app or via Alexa-enabled devices. Join us
for the opportunity to influence how Amazon Music engages fans, artists, and
creators on a global scale. Learn more at https://www.amazon.com/music.

What Success Looks Like:
• Ship customer impact - Drive top Amazon Music priorities
• Build technical excellence - Establish architecture patterns for agentic
workflows, real-time AI systems, and multi-modal content generation at scale
• Grow engineering talent - Develop Engineers into technical leaders through
mentorship, code reviews, and strategic project ownership
• Enable organizational leverage - Partner with Applied Science, Product, TPM,
and cross-org teams (Alexa, Catalog, Search) to unlock platform capabilities
• Balance innovation and execution - Maintain production reliability while
deploying AI/ML technologies

You'll operate at the intersection of technology strategy and hands-on
engineering leadership.

Expect to:
• Guide architectural decisions for services handling millions of requests with
strict latency/cost requirements
• Review code and design docs for AI orchestration, LLM integration, and content
generation pipelines
• Partner with Applied Scientists on model evaluation, prompt engineering, and
quality metrics
• Collaborate with Product and TPM on roadmap prioritization, launch sequencing,
and customer impact measurement
• Represent the team in org-wide technical reviews, operational readiness
assessments, and strategic planning
• Recruit, hire, and develop engineers who thrive in ambiguous, fast-moving
AI/ML environments

Requirements

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Responsibilities

• Guide architectural decisions for services handling millions of requests with strict latency/cost requirements
• Review code and design docs for AI orchestration, LLM integration, and content generation pipelines
• Partner with Applied Scientists on model evaluation, prompt engineering, and quality metrics
• Collaborate with Product and TPM on roadmap prioritization, launch sequencing, and customer impact measurement
• Represent the team in org-wide technical reviews, operational readiness assessments, and strategic planning
• Recruit, hire, and develop engineers who thrive in ambiguous, fast-moving AI/ML environments

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed