Platform Engineer - Marketing

Johnson & Johnson Innovative Medicine•Washington, NV

6d•$105,000 - $181,700•Hybrid

About The Position

Johnson & Johnson is seeking a Platform Engineer for Marketing to serve as the global engineering leader for the MedTech Global CXM Platform in Microsoft Dynamics. The role focuses on Marketing platform experiences and will define and execute the technical strategy, architecture, engineering standards, and platform capabilities for AI-driven commercialization. The platform connects Microsoft Dynamics with data and intelligence across MSD, Teams, Outlook, Co-Pilot, and other commercial platforms. The position is based in Raritan, New Jersey; remote work may be considered case by case with Company approval. Travel may be required up to 10% within New Jersey and the surrounding area, and occasionally across North America or outside the United States. The role owns the engineering evolution of the CXM Platform from initial release through enterprise scale. It will develop reusable services, common frameworks, governed engineering patterns, standardized interfaces, reusable agents, and connected AI workflows so that platform investments can be reused over time. The engineer will be the technical counterpart to product and business leaders, translating the MedTech CXM vision into a scalable ecosystem supporting workflows across marketing, sales, pricing, contracting, customer service, and service and repair. The position will define the Butterfly CXM platform architecture and engineering strategy; establish shared-service integration, gateway services, full-stack requirements, and runtime capabilities; and build foundational frameworks, SDKs, APIs, and developer platforms. It will lead reusable agent frameworks and interoperability standards, establish a shared catalog of AI services and capabilities, and partner with AI Core teams on governed execution, observability, security, discoverability, and operations. The role will also connect Microsoft Dynamics to J&J’s broader enterprise technology ecosystem, set engineering quality metrics, and build an engineering organization that can support the long-term AINF roadmap and expanded enterprise adoption.

Requirements

10+ years of software engineering experience delivering enterprise-scale digital products, platforms, and distributed systems.
4+ years as a lead architect, principal engineer, or engineering lead responsible for platform architecture and technical strategy.
2+ years developing and using AI agents and orchestration platforms.
Demonstrated experience leading large-scale platform modernization initiatives and establishing enterprise engineering standards.
Proven track record building reusable platforms, frameworks, SDKs, and developer ecosystems rather than standalone applications.
Experience operating in highly regulated or complex enterprise environments.
Expertise in the relevant domain and technology stack used in the J&J MedTech CxM domain, principally Microsoft Dynamics, Azure, Co-Pilot, and Co-Pilot Studio.
Expertise in platform development and commercial business processes, including applying software solutions to business problems and accelerating new product introduction.
Demonstrable experience leading teams of employees and/or contractors, including goal setting and career development.
Experience with API Gateway, MSD Connectors, Lambda, EKS, EC2, SNS, SQS, EventBridge, DynamoDB, RDS, S3, CloudFront, CloudWatch, IAM, and Secrets Manager.
Demonstrated experience designing and implementing enterprise AI ecosystems, including LLM integrations, agent-based systems, multi-agent architectures, agent orchestration, RAG, tool-calling frameworks, skills-based architectures, context engineering, AI observability and governance, A2A workflows, and MCP integrations.
Hands-on expertise with Git, Jenkins, Terraform, Kubernetes, Docker, Infrastructure-as-Code, and platform observability.
Deep working knowledge of the XENA platform, including its engineering principles and standards, engineering accelerators, AI-enabled SDLC capabilities, coding and PR workflows, enterprise architecture standards, JPM deployment framework and pipeline standards, enterprise CI/CD governance, approved engineering tooling and delivery patterns, and AI-enabled SDLC acceleration capabilities.

Nice To Haves

Experience in medtech, pharmaceutical, healthcare, or regulated industries.
Experience building enterprise agent platforms.
Experience building Internal Developer Platforms (IDPs).
Experience building reusable enterprise SDKs and framework libraries.
Demonstrated ability to influence senior executives and enterprise architecture stakeholders.
Experience leading through organizational transformation.

Responsibilities

Define and evolve the technical architecture for the Butterfly CXM platform.
Establish engineering strategy for shared-service integration and full-stack requirements to support adoption at scale, including gateway services and runtime capabilities.
Build foundational frameworks, SDKs, APIs, and developer platforms to support CXM adoption across pods and future use cases.
Lead development of reusable agent frameworks, skills definitions, and agent integration strategies.
Establish enterprise standards for MCP, A2A, and A2UI interoperability across AI capabilities.
Create a shared catalog of reusable AI services, tools, agents, and business capabilities across the Workbench ecosystem.
Partner with AI Core teams to implement governed agent execution, observability, security controls, discoverability, and platform operations.
Ensure Microsoft Dynamics capabilities connect with the broader J&J enterprise technology ecosystem through interoperable APIs, shared services, and standardized platform contracts.
Define engineering quality metrics for platform reuse, service adoption, reliability, release velocity, developer productivity, and AI solution effectiveness.
Build an engineering organization capable of supporting the long-term AINF roadmap, including AI channels, AI production, autonomous execution, and expanded enterprise adoption.
Lead teams of employees and/or contractors, including goal setting and career development.

Benefits

Participation in the Company’s consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Vacation: 120 hours per calendar year, subject to policy and date of hire.
Sick time: 40 hours per calendar year, with higher amounts for eligible employees residing in Colorado or Washington, subject to policy and date of hire.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.