Platform Engineer

Heron Data • New York, NY

3d • $200,000 - $300,000 • Onsite

About The Position

Heron builds document automation for lenders, funders, fintechs and more. They are hiring Platform Engineers to build the systems that make this work. The role involves ensuring reliability at scale for their platform which processes millions of sensitive financial documents, improving developer experience by building internal tools and abstractions, and maintaining high standards of security and compliance. This role is a hands-on individual contributor position on the Platform tribe, working directly with the CTO and Head of Engineering.

Requirements

• Backend engineer with 3-6 years of experience who has worked at a startup or growth-stage company.
• Strong CS foundation (degree or equivalent depth).
• Track record of writing clean, well-tested Python in production.
• Experience building backend systems at a startup or growth-stage company and understanding the trade-offs between speed and quality at that stage.
• Comfortable with cloud infrastructure (GCP), databases, CI/CD, and the unglamorous work that keeps a platform running.
• Care about reliability and developer experience.
• Pilot not passenger: sees problems, proposes solutions, and ships them.
• Less interested in being the person on customer calls and more interested in being the person who makes sure the platform can handle whatever customers throw at it.

Nice To Haves

• Worked at a startup or growth-stage company.
• Fixed a flaky test suite in a previous job or built a simple but killer internal tool that everyone uses.

Responsibilities

• Own the development of meaningful features on either our Product Platform (the building blocks like workflow orchestration & execution, entity management, and workflow tooling) or Platform Infra (scalability, resilience, CI/CD, security).
• Debug real customer issues end-to-end, from support ticket to production fix, gaining deep understanding of how the system works under load.
• Contribute to the architectural decisions that shape how Heron's backend evolves as the volume we handle grows.
• Reviewing and shipping code quickly.
• Build the infrastructure that ensures our backend stays fast and reliable as volume grows.
• Build the internal tools, abstractions, and platform primitives that let product engineers move fast without breaking things.

Benefits

• Competitive compensation, including equity
• Your choice of top-of-the-line equipment to fit out your desk in the office
• Occasional travel for retreats and to work with the team
• Competitive benefits: health insurance; pension/401k; uncapped annual leave; parental leave
• Free mental health support via Spill - on-demand access to therapy
• Weekly company lunches (always inclusive and vegan-friendly - especially if you like Korean or Vietnamese food!)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree