Platform Engineer - Infrastructure

Ford Motor • Dearborn, MI

14h • Hybrid

About The Position

Ford Credit Platform Engineering builds and operates the shared infrastructure and paved paths that help product teams deliver securely, reliably, and quickly. As a Cloud Infrastructure & SRE Engineer on our Platform Engineering team, you will design, build, and operate the cloud platforms and reliability practices that hundreds of engineers depend on every day. This role leans toward cloud infrastructure, DevOps, and Site Reliability Engineering, with strong software development skills. You will write code to automate infrastructure, define reliability targets, and create self-service workflows that eliminate toil. You will operate what you build, participate in on-call rotations, and drive systemic improvements from every incident. Our Platform Engineering team sits at the intersection of product and infrastructure. We treat our platform capabilities as products, with users, documentation, support, and a roadmap driven by real feedback. We partner closely with product engineering teams, security, and SRE to standardize patterns around identity, networking, CI/CD, secrets management, and deployment. We believe the best platform work is invisible. Developers should not have to think about cluster wiring, pipeline configuration, or operational boilerplate. They should focus on their features, and the platform should just work.

Requirements

• Bachelors of Science Degree
• 5 year’s experience in software development
• Experience operating production cloud platforms and services (e.g., GCP/AWS/Azure) with an SRE mindset.
• Strong fundamentals in Linux, networking, distributed systems, and debugging complex production issues.
• Proficiency with infrastructure as code and automation (e.g., Terraform, Helm/Kustomize, GitOps tooling).
• Experience with containers and orchestration (Docker, Kubernetes) and modern CI/CD.
• Programming and scripting ability (e.g., Go, Python, Java, TypeScript) to build tooling and automate workflows.
• Clear communication, effective incident leadership, and a customer-focused approach to platform work.

Nice To Haves

• 7+ year’s experience in software development
• Experience defining SLIs/SLOs and implementing SLO-based alerting and dashboards.
• Observability platform experience (e.g., Prometheus/Grafana, OpenTelemetry, centralized logging).
• Policy-as-code and supply chain security (e.g., OPA/Rego, SLSA concepts, SBOMs, artifact signing).
• Experience building golden paths (container images, templates, reference architectures, paved pipelines) adopted by multiple teams.
• Cost optimization experience (FinOps practices, capacity forecasting, right-sizing, multi-tenant platform controls).

Responsibilities

• Design, build, and operate cloud infrastructure and platform capabilities (networking, compute, Kubernetes, CI/CD, secrets, certificates, identity).
• Define and improve reliability using service-level indicators (SLIs), service-level objectives (SLOs), and error budgets.
• Implement observability (metrics, logs, traces) with actionable alerting focused on user impact.
• Create self-service workflows and automation (infrastructure as code, GitOps, build/release pipelines) that reduce toil.
• Improve security and compliance through least-privilege access, secure defaults, policy-as-code, and continuous hardening.
• Participate in on-call rotation, incident response, and post-incident reviews; drive systemic fixes and runbook quality.
• Partner with application teams to improve deployability, resilience, and cost efficiency (capacity planning, autoscaling, graceful degradation).

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level