Platform Engineer III

TEKsystems•Jacksonville, FL

1d•$140,000 - $150,000•Remote

About The Position

As a Platform Engineer III, you will be a technical contributor for the team that manages the core integration platform of U.S. healthcare systems. The client connects millions of providers with thousands of health plans, and our API Gateway platforms are the key to delivering services end to end. In this role you will manage and evolve our API Gateway integration platforms at enterprise scale, manage the tooling and support for intelligent automated integration with flexibility and reliability as your mission, analyze and refine API definition standards and drive support for innovation at scale in our API ecosystem, and guide and mentor junior engineers while setting the bar for operational excellence. Sponsorship, in any form, is not available for this position.

Requirements

Bachelor's degree in computer science or related field, or equivalent work experience
4-6 years of relevant technical and business experience in IT systems delivery, operations, and support (preferably in healthcare or high-transaction environments)
3+ years of experience in technical engineering efforts involving implementation and management of IT systems.
Hands-on experience with API Gateway management at scale
Hands-on experience with HTTP integration and API authentication frameworks
Hands-on experience with SSL certificates (validation, encryption, authentication, signature)
Hands-on experience with Infrastructure as code (Terraform, Ansible, Helm) and AWS services (VPC, IAM, EC2, EKS, Istio)
Hands-on experience with Observability and monitoring tools (preferably Splunk, New Relic)
Experience bridging infrastructure and development teams, ensuring alignment of roadmaps and goals.
Ability to lead and guide technical teams.
Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
Computer science degree, experience in API gateway, know what APIs are.
AWS is a plus
Terraform, not EKS but EC2, secrets manager, load balancing, set up and get into EC2.
Experience with Kubernetes would be good
Setting up connections with healthplans
Open to other API gateways; have filled a few of these positions with Tyk
Ability to understanding of connectivity OATH and PKI - certificate
Communication is big as well; working with account team and coordinating calls. This person sets connection up and sometimes credentials are wrong and have to do real time troubleshooting

Nice To Haves

SaaS experience supporting large-scale, mission-critical systems.
Familiarity with API management and gateway software (preferably Tyk) and COTS (commercial off-the-shelf) product management
Background in metrics-driven reliability engineering (SLOs, SLIs, error budgets)
Experience with scripting/programming (Go, JavaScript, Python, etc.)
You thrive in high-transaction, high-uptime environments and know how to balance operational rigor with engineering speed
You have experience leading technology initiatives using cloud-native best practices
You are comfortable debugging connectivity issues in complex enterprise environments, including dependencies with external services, and collaborating with technical contacts at the customer
You are self-motivated and thrive with autonomy while balancing communication with leadership and stakeholders
Go language and then maybe python second; terraform experience
API Gateway experience and why they exist and interact

Responsibilities

Managing and advancing the API integration platforms and related infrastructure components, including software upgrades, performance monitoring, and application development team collaboration
Helping lead platform enhancement efforts that enable flexible and secure integration between internal and external services
Providing guidance and expertise for application service design, data and transaction workflows for scalability, reliability and extensibility
Following infrastructure-as-code best practices (Terraform, Helm, Ansible) for repeatable deployments and environment consistency
Driving operational excellence through on-call rotation support, thorough post-mortem investigation, and implementing solutions that improve resilience
Performing unit testing and complex debugging, and identifying opportunities for automated testing where appropriate
Performing analysis of technical feasibility and solution design, including estimation of work efforts, planning, and backlog organization
Ensuring upgrades, patching, and platform updates are proactively planned and executed without business disruption
Helping set reliability targets and defining operational metrics (availability, latency, error budgets) in line with SRE methodologies
Writing detailed technical documentation for systems, including architectural diagrams, and operational procedures for standardized actions used for maintenance and support

Benefits

competitive salary
bonus structure
generous HSA company contribution
healthcare
vision
dental benefits
401k match program
unlimited PTO for salaried associates
9 paid holidays
Paid Parental Leave for both moms and dads, both birth parents and adoptive parents
reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
education reimbursement