Artificial Intelligence Platform Engineer III

Safety National•Saint Louis, MO

1d•Hybrid

About The Position

As an AI Platform Engineer III, you will play a key role in administering, supporting, governing, and continuously improving Safety National’s enterprise Artificial Intelligence platforms and services. You will serve as a primary technical resource for approved AI technologies, helping ensure these rapidly evolving platforms are secure, scalable, well-governed, cost-effective, and aligned with business objectives. In this role, you will administer enterprise AI platforms and services such as Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, ChatGPT Enterprise, Codex, Claude Enterprise, Claude Code, and future approved technologies. You will configure platform settings, security controls, user access, licensing, environments, connectors, integrations, and governance controls while serving as a subject matter expert for one or more AI platforms. You will collaborate across Information Security, IT Leadership, Solution Architecture, Data & AI Governance, Software Engineering, Learning & Development, and other business teams to implement effective security, privacy, compliance, monitoring, and operational controls. You will also help shape AI platform adoption and future-state capabilities by evaluating new technologies, supporting integrations, monitoring platform health and adoption, analyzing utilization and costs, and providing actionable recommendations. Your work will extend beyond day-to-day platform administration. You will lead investigations and root cause analysis for complex platform issues, develop standards, procedures, documentation, and runbooks, and manage technical projects and initiatives to successful completion. You will also provide guidance and mentorship to junior team members and collaborate with Learning & Development and the AI Champions community to encourage effective adoption and responsible use of enterprise AI capabilities.

Requirements

3 or more years of experience in Information Technology or a related field.
Excellent written, analytical, problem-solving, and verbal communication skills.
Ability to set priorities, meet deadlines, work independently, and manage multiple priorities in a fast-paced environment.
Ability to work effectively in a collaborative team environment.
Motivated, self-directed, results-oriented, customer-focused, and detail-oriented, with a strong commitment to quality and operational excellence.
Advanced understanding of enterprise technology platforms, cloud services, security principles, software integrations, and AI technologies.
Strong analytical skills with the ability to interpret usage metrics, identify trends, and provide actionable recommendations.
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.

Nice To Haves

A bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field is preferred.
6 or more years of experience in Information Technology, including 3 or more years focused on enterprise platform administration, cloud services, collaboration technologies, AI platforms, developer productivity platforms, or digital workplace technologies.
Five or more approved certifications within applicable technology disciplines.
Experience administering or supporting Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, ChatGPT Enterprise, Claude Enterprise, GitHub Copilot, AI-assisted software development platforms, Microsoft 365, or Azure services.
Experience with identity and access management, role-based access controls, SaaS administration, cloud services, and enterprise security practices.
Experience supporting cross-functional technology initiatives involving Security, Architecture, Data Governance, Software Engineering, and business stakeholders.
Familiarity with AI governance, responsible AI principles, agent technologies, enterprise AI adoption, and AI-related risk management concepts.

Responsibilities

Administer enterprise AI platforms and services such as Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, ChatGPT Enterprise, Codex, Claude Enterprise, Claude Code, and future approved technologies.
Configure platform settings, security controls, user access, licensing, environments, connectors, integrations, and governance controls.
Serve as a subject matter expert for one or more AI platforms.
Collaborate across Information Security, IT Leadership, Solution Architecture, Data & AI Governance, Software Engineering, Learning & Development, and other business teams to implement effective security, privacy, compliance, monitoring, and operational controls.
Shape AI platform adoption and future-state capabilities by evaluating new technologies, supporting integrations, monitoring platform health and adoption, analyzing utilization and costs, and providing actionable recommendations.
Lead investigations and root cause analysis for complex platform issues.
Develop standards, procedures, documentation, and runbooks.
Manage technical projects and initiatives to successful completion.
Provide guidance and mentorship to junior team members.
Collaborate with Learning & Development and the AI Champions community to encourage effective adoption and responsible use of enterprise AI capabilities.
Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.