Platform Analyst-Research Office Managed Services

Huron•Chicago, IL

18d

About The Position

The Platform Analyst is a technically capable, client-aware contributor responsible for maintaining and enhancing the reporting tools, data visualizations, and client-facing deliverables used in Huron’s Managed Services work. The role owns the day-to-day health of the Power BI environment and client reporting infrastructure, while helping build technical capability across the team through the Tech Committee. The successful candidate is detail-oriented, communicates clearly with internal stakeholders and clients, and is motivated by turning data into actionable insight. The role supports higher education organizations and academic medical centers as they pursue organizational effectiveness, improved student outcomes, technology implementation, and long-term sustainability.

Requirements

3–5 years of experience in a business analyst, data analyst, or platform/reporting role within a technology-forward organization.
Proficiency in Power BI, including report and dashboard development, DAX fundamentals, data model management, and workspace administration.
Experience developing and maintaining client-facing reports or deliverables, with a strong focus on data accuracy and presentation quality.
Experience working with structured data from multiple sources, including Excel, SharePoint, SQL, and APIs, and understanding of basic ETL concepts.
Strong written and verbal communication skills, including the ability to explain technical outputs clearly to non-technical audiences.
Experience collaborating in a cross-functional team environment with senior engineers and non-technical stakeholders.

Nice To Haves

Experience in a Managed Services, consulting, or multi-client delivery environment.
Familiarity with Azure DevOps for task and project tracking.
Exposure to Microsoft Fabric, Dataflows Gen2, or Power Query for data transformation.
Prior experience facilitating training sessions, lunch-and-learns, or technical enablement activities.
Familiarity with AI tools such as Claude, Copilot, or ChatGPT as productivity aids in a professional workflow.
Microsoft Power BI certification (PL-300) or equivalent.

Responsibilities

Maintain, version-control, and continuously improve internal Power BI reports and dashboards used to monitor performance across client portfolios.
Develop, maintain, and refine client-facing reporting functionality, ensuring outputs are accurate, timely, visually clear, and aligned with client reporting requirements.
Serve as the primary point of contact for routine reporting questions from internal team members and clients; triage issues and coordinate fixes with the DevOps Platform Engineer as needed.
Support the Tech Committee by developing and delivering technical skill-building content, facilitating learning sessions, and helping members build competency in tools and platforms such as Power BI, ADO, and AI tools.
Document reporting logic, data definitions, and dashboard standards to promote consistency and knowledge transfer across the team.
Assist the DevOps Platform Engineer with testing and quality assurance for platform changes that affect reporting data flows or client-facing outputs.
Identify opportunities to automate or streamline manual reporting processes and present recommendations supported by analysis.
Within the first 90 days, document an inventory of existing Power BI reports, triage known issues, and establish a remediation backlog.
Within the first 90 days, review client-facing reporting outputs for accuracy and propose a quality checklist or release process.
Within the first 90 days, plan and deliver a Tech Committee learning session and collect attendee feedback.
Within the first 90 days, identify at least one reporting process for automation or simplification and present a proposal to the team.