Plasma Processing Technician

CSL Plasma•Pontiac, MI

About The Position

The Plasma Processing Technician evaluates donor suitability for automated pheresis procedures and conducts confidential interviews, medical history reviews, and health assessments. The technician assesses screening and laboratory results to determine initial and continuing eligibility, communicates reactive test results, counsels donors, and refers them to community facilities for follow-up when appropriate. The role also explains informed consent, including procedures, risks, potential adverse events, and immunization schedules, and obtains the required donor consent. Working with the Center Medical Director and/or Center Physician, the technician responds to medically related questions from staff and provides information on donor suitability and other medical issues. The role includes administering and supervising approved immunizations, overseeing applicable donor immunization programs, and managing employee hepatitis B and influenza immunizations. The technician provides limited emergency medical care to donors and staff within applicable licensure or certification, follows center procedures for emergencies, and checks emergency kits periodically. The technician records donor information accurately in the electronic donor information management system, maintains a clean and efficient work environment, ensures supplies and forms are available, and follows health, safety, environmental, and OSHA policies. The position requires maintaining confidentiality and may involve cross-training or other job-related duties to meet business needs. Bilingual skills may be required at the organization’s discretion. CSL Plasma operates a large plasma donation network, and collected plasma is used by CSL to manufacture plasma-derived therapies. CSL states that inclusion and belonging are central to its mission and identifies itself as an equal opportunity employer.

Requirements

Active state licensure from a paramedic, nursing, physician assistant, chiropractic, or naturopathic training program, or from medical school.
Alternatively, completion of a foreign allopathic or osteopathic medical school, together with current state physician licensure or EMT certification.
At least one year of experience in a health care environment or one year of clinical experience from a vocational or nursing institution.
Ability to perform and analyze physical assessments, including heart and lung sounds and signs of drug use.
Ability to instruct donors, staff, and the community about the benefits of plasma donation programs.

Nice To Haves

Experience in a plasma or whole blood collection center or another regulated environment is preferred.

Responsibilities

Evaluate donor suitability for automated pheresis procedures.
Administer and supervise approved immunizations other than red blood cell immunizations.
Provide limited emergency medical care to donors and staff, including medication or treatment within applicable licensure or certification.
Promote positive customer relations with donors.
Conduct confidential interviews to obtain information needed to determine donor suitability.
Respond, in conjunction with the Center Medical Director and/or Center Physician, to staff questions about donor suitability and other medical issues.
Perform donor medical history reviews and health assessments.
Assess donor screening and laboratory test results to determine initial and continued suitability.
Notify and counsel donors about reactive test results and refer them to community facilities for follow-up and counseling.
Explain informed consent, procedures, hazards, potential adverse events, and immunization schedules; provide donors an opportunity to decline and obtain signed and dated consent.
Handle medical emergencies according to SOPs and escalate situations to the Center Physician or local medical service providers as needed.
Periodically check emergency kits to ensure supplies are present and in date.
Review test results and determine continued donor suitability, following SOPs for four-month required test (PE/STS) reports, approvals, and grace periods.
Assess donor signs and symptoms that may prevent continued donation.
Manage the employee hepatitis B and influenza immunization program, including administering immunizations.
Understand applicable hyper-immune program procedures, oversee donor immunization programs, review antibody titer results as required, and maintain awareness of antigen-specific immunization schedules.
Accurately record donor data in the electronic donor information management system according to SOPs.
Maintain a clean, efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures, promote safety, and possibly conduct routine audits of internal procedures and documentation.
Maintain confidentiality of personnel, donor, and center information.
Cross-train in other areas as needed and perform other job-related duties as assigned.
Use bilingual skills if required by the organization to meet business needs.