Plasma Processing Technician

CSL•Pontiac, MI

About The Position

The Plasma Processing Technician evaluates donor suitability for automated pheresis procedures, conducts confidential donor interviews, reviews medical histories and health assessments, and assesses screening and laboratory results to determine initial and continued eligibility. The technician explains informed consent, including procedures, hazards, possible adverse events, immunization schedules, and the donor’s right to decline participation. They notify and counsel donors about reactive test results and refer them to community facilities for follow-up and counseling. The role provides limited emergency medical care to donors and staff within the scope of licensure or certification, responds to medical emergencies in accordance with Standard Operating Procedures (SOPs), and escalates cases to the Center Physician or local medical services when needed. It also involves administering and overseeing applicable donor and employee immunization programs, reviewing antibody titers and test results, and maintaining familiarity with immunization schedules and donor approval rules. The technician records donor information accurately in the electronic donor information management system, maintains an orderly work environment and adequate supplies, and follows Health Safety & Environmental (HSE) and OSHA procedures. The role requires confidentiality and may include routine audits, cross-training, bilingual skills as needed, and other job-related duties. CSL Plasma operates a large plasma donation network, and collected plasma is used by CSL to manufacture plasma-derived therapies. CSL describes inclusion and belonging as central to its mission and identifies itself as an Equal Opportunity Employer.

Requirements

Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program, or medical school; alternatively, completion of a foreign allopathic or osteopathic medical school together with current state physician licensure or EMT certification.
At least one year of experience in a health care environment, or one year of clinical experience from a vocational or nursing institution.
Ability to make and analyze physical assessments, including heart and lung sounds and signs of drug use.
Ability to instruct donors, staff, and community members about the benefits of plasma donation programs.

Nice To Haves

Experience in a plasma or whole blood collection center or another regulated environment.

Responsibilities

Evaluate donor suitability for automated pheresis procedures.
Administer and supervise approved immunizations other than red blood cell immunizations.
Provide limited emergency medical care to donors and staff within licensure or certification, including medication or treatments when appropriate.
Promote positive customer relations with donors.
Conduct confidential interviews to obtain information needed to determine donor suitability.
Respond with the Center Medical Director and/or Center Physician to medically related staff questions, including donor-suitability questions.
Perform medical history reviews and health assessments; assess screening and laboratory results to determine initial and continued donor suitability.
Notify and counsel donors about reactive test results and refer them to community facilities for follow-up and counseling.
Explain informed consent, including procedures, hazards, potential adverse events, immunization schedules, and the option to refuse participation; obtain the donor’s signed and dated consent.
Handle medical emergencies according to SOPs, escalate cases when required, and periodically check emergency kits for present and in-date supplies.
Review test results and determine continued donor suitability; follow SOPs and applicable rules for four-month required test (PE/STS) reports, approvals, and grace periods.
Assess donor signs and symptoms that may prevent continued donation.
Manage employee hepatitis B and influenza immunization programs, including administering immunizations.
Understand applicable hyper-immune program procedures, oversee donor immunization programs, review antibody titer results as required, and maintain awareness of immunization schedules.
Record donor data accurately in the electronic donor information management system according to SOPs.
Maintain a clean, efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures, promote safety, and may conduct routine audits of procedures and documentation.
Maintain confidentiality of personnel, donor, and center information.
May cross-train in other areas to meet business needs; bilingual skills may be required at the organization’s discretion.
Perform other job-related duties as assigned.