Plasma Center Manager

GRIFOLS, S.A.•Hueytown, AL

10d•Onsite

About The Position

Grifols is seeking a Plasma Donation Center Manager to lead center operations and employees. The manager is responsible for meeting quarterly goals, labor-efficiency and cost-per-liter targets, and quality KPIs; establishing an environment that supports workforce morale and productivity; and operating the center with high ethical standards. The role manages staffing, training, performance, and operational changes, monitors results, develops and implements efficiency improvements, and provides strategic direction and staffing projections. The manager oversees donor selection, plasma collection and shipment, manufacturing records, inventory, supplies, equipment, facility cleanliness, and freezer management. The position develops community relationships and public-facing marketing efforts to attract and retain donors, builds donor rapport, and works with divisional and corporate management on the annual budget and production and quality goals. The manager ensures compliance with applicable state and federal regulations and relevant FDA-approved procedures and standards, including OSHA, CLIA, and cGMP requirements. A bachelor’s degree or equivalent is required, preferably in science, business, nursing, finance, or a related field. The position typically requires at least three years of related clinical or general business experience. Supervisory experience is preferred but not required; experience in a medical or cGMP-regulated environment and experience with plasma or whole blood are preferred.

Requirements

Bachelor’s degree or equivalent.
Typically at least 3 years of related clinical or general business experience.

Nice To Haves

Degree in science, business, nursing, finance, or a related field.
Supervisory experience.
Experience in a medical and/or cGMP-regulated environment.
Experience with plasma or whole blood.

Responsibilities

Meet quarterly goals, staffing and labor-efficiency standards, cost-per-liter targets, and quality KPI goals.
Create an organizational environment and value systems that support workforce morale and productivity.
Operate the center and manage employees and operations with high standards of ethics and integrity.
Manage staff training and quality goals, implement operational changes, and maximize center efficiency.
Monitor and evaluate operations; develop action plans and supervise process improvements.
Manage headcount and staffing across production levels and provide timely projections for cyclical, seasonal, or situational staffing needs.
Direct personnel functions, including hiring, work assignment and direction, development and training, discipline, termination, and personnel records.
Provide strategic direction and planning.
Oversee donor selection, plasma collection and shipment, and completion of records through the Assistant Manager.
Ensure production employees receive adequate training and demonstrate tasks to meet company standards.
Maintain adequate inventory of goods and supplies and oversee ordering as needed.
Ensure the facility is neat and clean and equipment is maintained in good working order.
Manage freezers, plasma shipments, and equipment failures; respond to freezer alarms and address them appropriately.
Develop community representation and public relations and marketing campaigns to attract and retain donors.
Maintain familiarity with and ensure compliance with applicable state and federal regulations, FDA-approved Standard Operating Procedures, OSHA, CLIA, and cGMP.
Ensure donor selection, plasma collection, and manufacturing records meet production standards and applicable regulatory requirements.
Direct the management team, with Training and Quality staff, to meet training and quality goals.
Build rapport with donors to support satisfaction and long-term donation.
Work with divisional and corporate management to prepare the annual budget and manage the facility to achieve production and quality goals within the agreed cost structure.