The Medical Support Specialist supports plasma center operations and reports to the Plasma Center Manager. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The specialist works under the operational guidance of the Center Manager or Assistant Manager and under the Center Physician’s management for medical issues. The role follows applicable plasma collection industry regulations, guidance from BioLife Medical Affairs, and center-level environmental, health, and safety (EHS) guidance. Responsibilities include conducting donor eligibility assessments and medical history interviews; evaluating donor reactions and following standard operating procedures (SOPs) for medical emergencies; consulting the Center Physician or Medical Affairs on unacceptable findings and medical or technical questions; supporting employee vaccination programs; managing employee incidents; and, when authorized, coordinating pandemic response activities.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED