The Medical Support Specialist supports plasma center operations, determining donor eligibility to donate plasma, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. The role works under the operational guidance of the Plasma Center Manager or Assistant Manager, as applicable, and under the Center Physician’s management for medical issues. The specialist is expected to be familiar with regulations governing plasma collection or manufacturing environments, follow guidance from BioLife Medical Affairs, and provide center-level environmental, health, and safety (EHS) support. Responsibilities include assessing donor eligibility through informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE). The specialist evaluates donor reactions and follows standard operating procedures for medical emergencies, including Center Physician standing orders and transport to emergency care when needed. The role also refers medical or technical concerns and unacceptable findings to the Center Physician or Medical Affairs, supports employee Hepatitis B and seasonal flu vaccination programs, manages employee incidents, and may coordinate pandemic-related investigations when authorized by EHS.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED