At BioLife Plasma Services, the Medical Support Specialist uses clinical assessment and patient care expertise to help ensure donor safety and support plasma donation. The role determines donor eligibility, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable test results. The specialist supports plasma center operations and follows BioLife Medical Affairs guidance, relevant industry or manufacturing regulations, and environmental, health, and safety (EHS) guidance. The position works under the operational guidance of the Plasma Center Manager or Assistant Manager, as applicable, and under the Center Physician’s management for medical issues. It also supports employee vaccination programs and incident management and may serve as a Pandemic Coordinator when authorized by EHS. This is a full-time position requiring availability during the center’s established business hours, including weekdays and scheduled weekend shifts as operational needs require. Schedules may be adjusted based on business needs, consistent with applicable law and company policy. The role is based in Billings, Montana, and is described as a fast-paced, friendly center environment.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED