The Medical Support Specialist supports plasma center operations and reports to the Plasma Center Manager. The role determines donor eligibility, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The specialist works under the Center Manager’s operational guidance and the Center Physician’s management for medical issues, follows BioLife Medical Affairs guidance, and provides center-level environmental, health and safety support. Responsibilities include conducting donor eligibility procedures such as informed consent, AIDS education and confidential self-exclusion, medical history interviews, physical examinations, blood testing, and reviewing Serological Protein Electrophoresis (SPE). The specialist evaluates donor reactions and follows standard operating procedures for medical emergencies, including standing orders and donor transport to emergency care. They consult the Center Physician or Medical Affairs about unacceptable findings and medical or technical questions, support employee Hepatitis B and seasonal flu vaccination programs, manage employee incidents, and may serve as a Pandemic Coordinator when authorized.
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Job Type
Full-time
Education Level
High school or GED