The Medical Support Specialist supports BioLife plasma center operations, determining donor eligibility to donate plasma, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. The role follows guidance from the Plasma Center Manager or Assistant Manager for operations and from the Center Physician for medical issues. It requires familiarity with plasma collection industry regulations or a manufacturing environment, compliance with BioLife Medical Affairs guidance, and center-level environmental, health, and safety support. The position includes conducting donor medical history interviews and physical examinations, blood testing and reviewing Serological Protein Electrophoresis results; evaluating donor reactions and following procedures for medical emergencies; escalating medical, technical, safety, or eligibility matters as needed; supporting employee vaccination programs; and managing employee incidents. When authorized, the employee may serve as a Pandemic Coordinator and support local investigations related to pandemic threats.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED