The Medical Support Specialist supports plasma center operations at BioLife Plasma Services and reports to the Plasma Center Manager. The role determines donor eligibility, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. It operates under the Center Manager’s operational guidance and the Center Physician’s management for medical issues, follows BioLife Medical Affairs guidance, and provides center-level environmental, health, and safety support. The position includes evaluating donor reactions and responding to medical emergencies according to applicable standard operating procedures (SOPs), including following the Center Physician’s standing orders and arranging donor transport to emergency care facilities when needed. The specialist refers medical or technical questions, donor safety concerns, eligibility issues, and unacceptable findings to the Center Physician or Medical Affairs as applicable. The role also supports employee vaccination programs and incident management, and may serve as a Pandemic Coordinator when authorized by EHS.
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Job Type
Full-time
Education Level
High school or GED