Plant Quality Leader

Clorox•Caguas, PR

About The Position

The Plant Quality Leader leads quality excellence at Clorox’s Caguas plant. The role is responsible for maintaining an effective Quality Management System, strengthening the plant’s quality culture, and ensuring products consistently meet customer and consumer expectations. It leads the Quality Control, Laboratory, and Compliance functions and develops a diverse, high-performing Quality organization. The position oversees quality systems and compliance, supplier and material quality, plant quality performance, audits and inspections, consumer complaints, product release and review activities, and continuous improvement. It also provides quality training and uses consumer and quality insights to drive corrective and preventive actions across the plant.

Requirements

  • 5–7 years of manufacturing experience.
  • Strong problem-solving and decision-making skills.
  • Experience with quality and continuous improvement methodologies.
  • Customer- and consumer-focused mindset.
  • Strong interpersonal and teamwork skills.
  • Ability to operate effectively in a high-pressure environment with limited supervision.
  • Intermediate/advanced English proficiency.
  • Advanced Excel skills and experience with Word, PowerPoint, and SAP.
  • Bachelor’s degree in Engineering, Business Administration, or a similar field, or equivalent experience.

Responsibilities

  • Lead Quality Control, Laboratory, and Compliance functions.
  • Maintain and continuously improve the plant’s Quality Management System (QMS).
  • Ensure compliance with applicable legal, customer, consumer, and corporate quality requirements.
  • Lead internal audit programs and serve as a key contact for third-party and regulatory inspections.
  • Monitor supplier, raw material, and material quality through vendor management.
  • Manage quality KPIs and identify opportunities for improvement.
  • Lead and support root cause analyses using tools such as 5 Whys, Fishbone, DMAIC, and Focused Improvement.
  • Manage the consumer complaint process and translate insights into corrective and preventive actions.
  • Support product release, Annual Product Review, and Quality Management Review activities.
  • Deliver quality training and help build a strong quality culture across the plant.
  • Develop and lead a diverse, high-performing Quality organization.

Benefits

  • Competitive compensation.
  • Generous 401(k) program in the US and similar programs in international locations.
  • Health benefits and programs that support physical and mental well-being.
  • Flexible work environment, depending on role.
  • Meaningful opportunities to keep learning and growing.
  • Half-day Fridays, depending on location.
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