plant operations specialist

Starbucks•York, PA

About The Position

The Plant Operations Specialist contributes to Starbucks’ success by providing technical expertise in distribution or manufacturing operations within a warehouse or roasting plant. The role troubleshoots material handling systems and production equipment, works with cross-functional teams to address complex production and distribution issues, and organizes productivity improvement initiatives. It also supports equipment reliability, maintenance programs, training, technical documentation, system installations, and food safety, legality, and quality programs. The specialist analyzes predictive maintenance and equipment performance data to improve preventive maintenance practices, equipment performance, and plant productivity. The role partners with maintenance, production, engineering, learning specialists, OEMs, and other stakeholders to maintain accurate documentation, develop procedures and training materials, support CMMS systems, and implement technical changes. It provides technical guidance and mentorship to mechanics and operators and helps identify and close knowledge and skill gaps.

Requirements

  • Engineering degree preferred, or equivalent experience (4 years) in a similar field.
  • Three years of data analysis experience.
  • Three years of experience developing new equipment and process procedures.
  • Three years in a technical or operational role in manufacturing or distribution.
  • Three years of project management experience.
  • Three years of experience with systems such as warehouse management systems.
  • Ability to communicate clearly and concisely, orally and in writing.
  • Ability to provide technical leadership and analyze complex problems, making strategic recommendations for resolution.
  • Ability to assimilate new information.
  • Creative problem-solving skills and attention to detail.
  • Strong leadership skills, including the ability to coach and mentor others.
  • Familiarity with food safety regulatory requirements and global standards, including Preventive Controls for Human Food (21 CFR 117) and the Global Food Safety Initiative (GFSI).
  • Experience with BRC or SQF certification schemes.

Nice To Haves

  • Food service industry experience.
  • Technical writing experience.

Responsibilities

  • Anticipate changes to customer business needs and recommend and implement technical strategies to meet them.
  • Build cross-functional support for technical initiatives and communicate with internal and external contacts to support project objectives.
  • Drive equipment design changes to improve safety, reliability, and performance, supporting recommendations with calculations and research data.
  • Review predictive maintenance data, including vibration analysis, thermal imaging, air leak programs, and oil analysis, and use findings to improve preventive maintenance scope, frequency, and effectiveness.
  • Develop procedures and reference materials for data-driven preventive maintenance activities.
  • Maintain current, accurate support documentation with internal and external parties.
  • Partner with the maintenance planner on plant-wide systems and assets and CMMS management; align with the network CMMS and maintenance five-year plan.
  • Analyze OEE and equipment criticality data to identify improvement opportunities and establish appropriate preventive maintenance scope and frequency.
  • Audit plant preventive maintenance schedules, scope, EAM system and asset hierarchy, PM effectiveness, and documentation currency.
  • Serve as the plant liaison during offsite activities related to network maintenance initiatives.
  • Identify and remove obstacles, resolve issues, and build partner support for tactical initiatives.
  • Train partners to use new processes, systems, equipment, and CMMS changes and improvements.
  • Provide technical support across plant maintenance, production, and network environments.
  • Recommend improvements to equipment installation, maintenance, utilization, and deployment.
  • Educate, guide, and mentor mechanics and operators on preventive maintenance procedures, inspections, parts replacement, and troubleshooting.
  • Partner with learning specialists to develop maintenance training modules.
  • Coordinate with OEMs and engineering to keep documentation and procedures current.
  • Develop asset-specific training and reference materials with internal and external subject-matter experts, and identify and address knowledge and skill gaps.
  • Communicate changes and upgrades to plant systems and assets to partners and stakeholders.
  • Troubleshoot technical issues and work with cross-functional partners to solve complex problems.
  • Organize and execute initiatives to improve processes and productivity.
  • Support system installation projects.
  • Manage or implement food safety, legality, and quality programs and develop procedures covering these programs.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave and family expansion reimbursement.
  • Paid vacation from date of hire, sick time, eight paid holidays, and two personal days per year.
  • Eligible partners may participate in a 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and other educational opportunities.
  • Backup care and DACA reimbursement.
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