Plant Operations Manager

Merchants Metals•Houston, TX

About The Position

The Plant Operations Manager leads a team of 140+ production employees at the Houston plant, which manufactures goods in a 24/7 operation. The role is accountable for maintaining a safe work environment and leading the team to deliver high-quality products on time and at best-in-industry costs. Safety, quality, materials, maintenance, and HR are supporting functions responsible for developing and improving processes; the production/operations team leads people, executes those processes, and delivers established metrics. The position reports directly to the Plant Manager and directly manages the 2nd Shift Production Superintendent and six Production Supervisors. Leadership accounts for approximately 50% of the role and includes building relationships, communicating and aligning the team to the vision, setting goals, managing performance, developing and recognizing team members, and taking disciplinary action. The manager also develops supervisors into effective leaders who focus primarily on people. The manager oversees production staffing, safety, quality, production processes, daily operating rhythms, plant strategy participation, budgeting, and production metrics. The role owns productivity, overtime, schedule adherence, and production consumables and supplies budgets, and reports or presents information to upper management.

Requirements

Deep knowledge of production management.
Previous experience managing teams of 100 or more.
Understanding of quality standards and health and safety regulations.
Knowledge of performance evaluation and budgeting concepts.
Experience reporting on key production metrics.
Proficiency in MS Office.
Strong people skills and an outgoing, friendly, positive attitude.
Detail-oriented, with excellent organizational, management, and leadership skills.
Ability to oversee multiple competing tasks and priorities and perform quality work efficiently with minimal supervision.
Outstanding communication ability.
Strong decision-making skills and a data- and results-driven approach, with attention to detail.
Bachelor’s degree in business or engineering.
Minimum of 6 years’ experience in production, manufacturing operations, or a related field.
Knowledge of production tools and equipment.
Knowledge of principles, concepts, theories, and practices in the area of responsibility, including Lean Manufacturing, Kaizen, and Six Sigma.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Build relationships and communicate and align the team to the plant vision.
Set goals and objectives and conduct regular performance management, including weekly one-on-ones.
Support the career and personal development of team members; recognize and appreciate their contributions and take disciplinary action when needed.
Develop supervisors into effective leaders who focus primarily on people and carry out leadership responsibilities.
Promote a culture of trust, integrity, and care within the plant.
Plan production resources, set appropriate staffing levels, and coordinate with HR to fill and maintain positions.
Manage the production team's turnover metric.
Create and maintain a safe work environment and comply with environmental standards established by the safety team.
Ensure products meet quality standards defined by the quality department, including ASTM and industry standards, and address process CTQs.
Oversee production processes and monitor production to resolve issues, holding supporting functions accountable for taking action when needed.
Develop, implement, and lead daily operating rhythms (MDI), including daily supervisor and department meetings, daily cross-functional shift meetings, and support for plant staff meetings.
Participate in plant strategy development and establish a team structure and processes that support plant and business metrics.
Participate in the annual budget process.
Own productivity and overtime metrics, schedule-adherence metrics, and the production consumables and supplies budget.
Report and present information to upper management.