Planning Supervisor

NewCold • Lebanon, IN

7d • Onsite

About The Position

The Planning Supervisor oversees daily planning and coordination of cold storage warehouse operations to ensure inbound and outbound orders are executed safely, accurately, and on time. This role leads the planning team, coordinates closely with warehouse operations, carriers, and customers, and ensures compliance with customer requirements, service level agreements, food safety standards, and temperature-control protocols. The Planning Supervisor plays a key role in maintaining operational efficiency while promoting a strong culture of safety, quality, and continuous improvement.

Requirements

• Minimum of 2 years of experience in planning, logistics, or warehouse operations.
• Must be able to perform work in a temperature-controlled warehouse environment, including refrigerated and freezer areas.
• High School Diploma or GED required.

Nice To Haves

• Cold storage, refrigerated, or food-grade warehouse experience strongly preferred.
• Prior supervisory or leadership experience preferred.
• Associate’s degree (AA) or equivalent combination of education and training preferred.

Responsibilities

• Provide daily oversight, coaching, and development of the planning team.
• Coordinate receiving, picking, loading, and dispatch activities within cold storage operations.
• Ensure all customer orders are accurately entered, planned, and maintained in the Warehouse Management System (WMS).
• Partner with warehouse leadership, shift leaders, and operators to optimize workflow and labor efficiency.
• Work directly with customers and carriers to ensure delivery requirements, appointment adherence, and service commitments are met.
• Manage service- and stock-related quality issues, including temperature deviations, damages, and inventory discrepancies.
• Monitor and communicate deviations from process, quality, or service standards, including risks to customer service or food safety.
• Ensure product integrity is maintained at all times, including compliance with temperature controls and handling requirements.
• Prepare and deliver agreed-upon reporting and performance communication to NewCold customers.
• Support site operations as required, including assisting with operational tasks during peak periods.
• Help maintain a clean, organized, and audit-ready work environment.
• Actively identify and implement opportunities for continuous improvement in planning and workflow processes.

Benefits

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED