Planning Associate Specialist

Southern California Edison•Santa Barbara, CA

13d•Hybrid

About The Position

Join the Clean Energy Revolution Become a Planning Associate Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll support the Planning Organization by assigning, tracking and balancing work assignments along with other Planning related task. As a Planning Associate Specialist , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Requirements

Analytical experience using Microsoft Excel to perform advanced functions such as VLOOKUP's, pivot tables, filtering/sorting, charts and graphing.
Experience working with scheduling software.

Nice To Haves

Experience working in the electric utility industry.
Experience with Design Manager, SAP and Microsoft Office products.
Project management experience.
Customer service experience.

Responsibilities

Responsible for checking daily for any new Service Requests (SRs, MSRs) or Work Orders in Design Manager; contacting customers to clarify scope, timeline, and specifications.
Responsible for checking if existing notifications/SRs are existing on same or nearby structures, using in cGIS; analyze scope of work and define, based on standard guidelines, if the work should be assigned to Planners or Field Techs.
Analyzes workload and skill sets of Planners/Field Techs and assign work to the most appropriate resource in Design Manager; bundle for Field Tech; update Planner folder in Sharepoint.
Verify new service requests, work orders, and contact customers to clarify scope, timeline, and specifications daily
Analyze scope of work to appropriately assign to planners or field planning technicians in Design Manager and update information in SharePoint.
Reviews work order management data and weekly project status reports for completeness and accuracy and make updates and corrections as appropriate, including tracking of projects with appropriate system tools.
Interface with the Planners and Field Techs to ensure that the project's status is up to date and accurate, including providing a report out to leadership of progress.
Reviews and validates work order completion.
Set-up and administer SharePoint sites to organize, share, and protect information, including maintaining all vital reports and updates to leaders.
Maintain a safety conscious work environment.
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.