Planner

Day & Ross•Town of Hartland, NB

32d•Onsite

About The Position

This role is responsible for planning, organizing, and monitoring runs and deliveries to ensure the most timely and efficient movement of trucks, while minimizing empty miles and wait times. Planners are tasked with the safe, on-time movement of freight between customers and the terminal using scheduled and non-scheduled linehaul units. They are responsible for monitoring loads and trucks in a specific geography, prioritizing and planning power to move loads to their destination. This involves communicating with drivers and brokers to execute plans, answering calls and emails from drivers, terminal staff, CSRs, and other departments, and monitoring road and weather conditions to initiate required actions per D&R policy. The role also includes completing various reports and documents and being an active part of the Linehaul Team to foster a positive environment of continuous improvement. Other related duties may be assigned.

Requirements

Post secondary education in logistics or business administration.
An acceptable combination of education and training may be considered.
Minimum of 2 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry.
Highly organized with exceptional ability to multitask and stay on top of current status.
Sense of urgency and responsive to changes in a timely and efficient manner.
Strong problem-solving skills.
Excellent communication skills (verbal and written).
Strong computer skills, including MS Word, Excel and Outlook.
Reference and criminal background checks will be required before employment.

Nice To Haves

Experience with Truckmate would be considered a strong asset.

Responsibilities

Identify required loads two to seven days out and organize for greatest efficiency.
Assign and line up loads and deliveries based on efficiency and information from Brokers.
Monitor scheduled runs to ensure they are on schedule and advise Brokers, Customer Service, and/or Planner in next region of any changes.
Oversee daily activities of Drivers and addresses issues (e.g. load refusals, late deliveries, poor customer service) with Brokers; escalate issues to Fleet Services as required.
Planners are tasked with the safe on time movement of freight between our customers and our terminal with scheduled and nonscheduled linehaul units.
Responsible for monitoring loads and trucks in a specific geography prioritizing and planning power to move loads to destination.
Communicate with drivers and brokers to execute plans.
Answering calls, email and other forms of communication to drivers, terminal staff, CSR and other departments.
Monitor road and weather conditions and initiate required actions in accordance with D&R policy.
Complete various reports and documents as required.
Be an active part of the Linehaul Team and foster a positive environment of continuous improvement.
Other related duties may be assigned.