Planner Scheduler

City of Tucson • Tucson, AZ

1d

About The Position

The Planner Scheduler position in the City of Tucson’s General Services Department organizes and schedules work orders and resources to improve the efficiency, quality, and productivity of city operations. The position works under the supervision of the Facilities Management Superintendent and does not supervise other employees.

The role manages work orders and asset information through the asset management system, coordinates scheduling and work progress with customers, vendors, Facilities Maintenance, trades supervisors, and staff, and supports the system and mobile tools used by field staff. Work may take place indoors and outdoors, with exposure to physical, ergonomic, or emotional hazards. The work schedule may include early mornings, late evenings, weekends, holidays, overtime, and on-call duty.

Requirements

• High school diploma or equivalent (GED).
• Three years of directly related experience; relevant education and experience may be substituted on a year-for-year basis.
• Applicants must attach a resume when submitting the application.

Nice To Haves

• Demonstrated experience planning and scheduling preventive maintenance and repair work for building assets.
• Demonstrated experience querying enterprise databases using an Enterprise Asset Management (EAM) system, Structured Query Language (SQL), Python, Pearl Technology, or Java, and using reporting tools such as Excel or Visio.
• Demonstrated municipal experience.

Responsibilities

• Create, verify, modify, process, review, and close work orders in the asset management system, ensuring accurate data entry for tracking and reporting.
• Respond to phone calls and emails and coordinate work progress and scheduling among customers, vendors, the Facilities Maintenance office, trades supervisors, and staff.
• Attend meetings and provide updates on work order status, resource availability, and anticipated timelines.
• Assist in discovering, recording, and validating city assets, including facilities and associated equipment.
• Use the asset management database to run reports, track asset locations and service records, and manage preventive maintenance schedules and related work orders.
• Provide backend support for the asset management system, including screen layout and workflow logistics.
• Assist with setup, support, and tracking of mobile devices and train staff to use mobile systems in the field.
• Perform other duties and tasks as assigned.

Benefits

• Medical, dental, vision, life, disability, and flexible spending account coverage.
• Pension plan and optional Roth and pretax deferred compensation savings.
• 38 paid days off during the first year for new hires, with time off increasing in subsequent years.
• Twelve weeks of paid parental leave.
• Paid tuition reimbursement and student loan repayment.
• Off- and on-the-job training.
• Employee resource groups and paid volunteer hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED