Planner / Scheduler, Facilities Services

JLL•Reno, NV

19h•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Facilities Coordinator at JLL, you'll play a critical role in supporting the Facilities Manager in delivering comprehensive services to operate and maintain properties including customer/client services, financial management, facility maintenance, procurement, and supplier management while developing strong client relationships with key representatives to support corporate real estate goals and objectives. This essential position requires you to work collaboratively with the Facilities Manager to oversee delivery of maintenance and repair services while maintaining client satisfaction and supporting programs to increase customer satisfaction through effective interface with property occupants. By joining our collaborative team, you'll contribute directly to JLL's commitment to delivering exceptional facilities management solutions while advancing your career in a dynamic environment that values teamwork, client relationship development, and operational excellence in property management and maintenance services.

Requirements

Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Work with Facilities Manager to oversee delivery of maintenance and repair services while maintaining client satisfaction with Facility Management services and supporting customer satisfaction programs
Interface with property occupants and provide site support M/F - 8am to 5pm while handling and following established escalation procedures and incident reporting protocols
Support work order management for in-house staff and vendors while meeting or exceeding site KPIs and assisting with monthly SLA monitoring to identify challenges and plan corrective actions
Demonstrate strong collaboration and teamwork within the account team by driving development and implementation of IFM best practices and innovations
Assist in development and management of operating and capital budgets while supporting the Facilities Manager in implementation of short and long-term client projects
Assist in development and implementation of annual management plans while accomplishing key performance indicators identified by the Facilities Manager
Oversee appropriate monthly, quarterly, and annual reporting for clients while maximizing utilization of suppliers, preferred vendors/contractors, and M/WBE spending levels.