Planner, Demand Planning

Shiseido•New York, NY

About The Position

The Planner, Demand Planning leads demand planning activities for the Shiseido brand, partnering with the Manager to develop accurate finished goods and non-revenue forecasts. The role analyzes sales trends, forecast performance, and inventory levels to support business objectives, service levels, inventory, and financial targets. It supports demand planning processes such as forecast accuracy and Excess & Obsolete (E&O) management, cross-functional planning, reporting, business reviews, and continuous improvement. The position is part of a collaborative Demand Planning team focused on learning, innovation, and operational excellence.

Requirements

  • A four-year academic degree in a relevant field or related job experience.
  • A minimum of 2 years of demand planning experience in a supply chain role.
  • Competence using computerized IT systems, including Word, PowerPoint, Excel, and associated scheduling and forecasting software packages.
  • Strong data management and analytical skills.
  • Understanding of end-to-end Demand Planning functions and linkages.
  • Positive attitude, commitment to jobs and projects, and ownership and accountability.
  • Enthusiasm, creativity, and ability to work as a team player.

Nice To Haves

  • APICS exposure and CPIM certification.
  • SAP Integrated Business Planning (IBP) experience.

Responsibilities

  • Prepare and review monthly saleable and non-saleable forecasts for Shiseido, supported by detailed analysis.
  • Assist the Manager in improving forecast accuracy, inventory levels, customer service, and financial performance.
  • Reconcile unit forecasts over an 18-month horizon with Gross Sales financial forecasts to ensure consistency and reasonableness.
  • Lead monthly non-revenue forecasting, including analysis and reporting.
  • Gather and incorporate qualitative inputs from Sales and Marketing to reflect market trends, promotions, launches, and risks affecting future demand.
  • Partner with Supply Planning to follow up on out-of-stocks, constrained SKUs, and supply risks.
  • Manage potential inventory liabilities through root-cause problem solving and action planning to reduce Excess & Obsolete inventory.
  • Support the Manager in preparing for Monthly Pre-Consensus and Executive S&OP meetings with Marketing, Sales, Finance, and Sales Operations.
  • Prepare, consolidate, and maintain saleable and non-saleable demand plans across new launch initiatives.
  • Attend recurring meetings as needed, including low-stock reviews, E&O discussions, and cross-functional planning meetings.
  • Perform ad hoc analyses and support special projects as required.
  • Perform other duties as needed to support the organization’s vision, mission, and values.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off
  • Paid volunteer days
  • Paid company holidays
  • Paid parental leave
  • 401(k) with 6% company match
  • Talent development and learning programs
  • Internal and international mobility
  • Product discounts and annual gratis
  • Employee-led affinity groups
  • Tuition reimbursement
  • Bonus program with the ability to overachieve
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