Planner, Aftermarket

Doosan Corp•South Windsor, CT

About The Position

The Aftermarket Materials Planner ensures the availability, accuracy, and movement of aftermarket inventory needed for field service, customer part requests, warranty replacements, and strategic safety stock. The role manages stock levels, monitors inventory performance, tracks part demand and movement across multiple locations, and supports timely fulfillment while minimizing inventory risk and excess stock. Using MRP systems and inventory planning tools, the planner maintains inventory continuity and supports operational objectives. The role collaborates with Supply Chain, Procurement, Field Service, Engineering, Logistics, and Warehouse teams to ensure aftermarket materials are available where and when needed. The position is based at HyAxiom’s manufacturing headquarters in South Windsor, Connecticut; the company is seeking candidates within commuting distance. Key performance indicators include safety stock availability, service parts fill rate, on-time fulfillment of part requests, inventory accuracy and turns, material shortage resolution, excess and obsolete inventory reduction, replenishment plan accuracy, and customer service level performance.

Requirements

Bachelor’s degree in supply chain, Business, Operations Management, Engineering, or a related field and 2–4 years of relevant experience; alternatively, a master’s degree and 0–2 years of relevant experience.
Experience in materials planning, inventory management, aftermarket support, service parts planning, or supply chain operations is preferred.
Experience in manufacturing, service, or distribution environments.
Familiarity with procurement, inventory control, and parts planning processes.
Strong understanding of inventory planning, safety stock management, and material requirements planning (MRP).
Experience using ERP/MRP systems such as JDE, SAP, Oracle, or similar platforms.
Knowledge of supply chain and warehouse operations.
Ability to analyze inventory requirements, demand patterns, and material movement trends.
Strong problem-solving and decision-making skills.
Excellent organizational and time-management skills, with the ability to manage multiple priorities.
Strong communication and cross-functional collaboration skills.
Proficiency in Microsoft Office Suite, especially Excel.
Familiarity with Bill of Materials (BOM) structures and inventory transactions.
Understanding of logistics, transportation, and warehouse operations.
Commercial awareness and understanding of inventory carrying costs, service levels, and operational impacts.
Self-motivated, with the ability to work independently in a fast-paced environment.

Nice To Haves

APICS/ASCM CPIM certification or equivalent supply chain certification.
Experience supporting field service organizations and aftermarket operations.
Advanced Excel and reporting skills.
Experience managing multisite inventory and material transfers.

Responsibilities

Maintain aftermarket safety stock levels to ensure inventory availability and continuity of operations.
Monitor inventory positions and recommend replenishment actions to support customer demand, field service requirements, and strategic stocking objectives.
Track aftermarket requests from initiation through fulfillment, ensuring timely response and delivery.
Coordinate material movements among warehouses, service depots, suppliers, manufacturing locations, and customer sites.
Analyze inventory consumption trends, demand forecasts, lead times, and stocking parameters to optimize inventory levels.
Use MRP and inventory management systems to generate and execute replenishment plans.
Monitor material shortages and drive corrective actions to prevent stockouts and customer impact.
Maintain accurate planning data, including safety stock parameters, lead times, reorder points, and planning assumptions.
Collaborate with Procurement to expedite critical materials and resolve supply constraints.
Work with Logistics and Warehouse teams to ensure inventory transactions and material movements are completed accurately and on time.
Monitor inventory accuracy and support cycle counts and inventory audits.
Review and maintain Bill of Material (BOM) integrity for aftermarket assemblies and service kits.
Assess inventory risks, excess inventory, and obsolescence exposure, and recommend mitigation plans.
Develop inventory and service-level performance metrics and provide regular reporting to management.
Support continuous improvement initiatives focused on inventory optimization, planning processes, and customer service performance.
Ensure compliance with company inventory control procedures and business processes.