Plan Coordination & Behavior Support Director
Arc of Onondaga•City of Syracuse, NY
•$74,000 - $80,000•Hybrid
About The Position
Arc of Onondaga is seeking an experienced and detail-oriented leader for the Plan Coordination & Behavior Support Director role. This position will lead a team responsible for ensuring high-quality, compliant, and individualized services across agency programs. The Director will influence agency-wide service delivery, mentor professionals, and help individuals achieve meaningful life goals through thoughtful planning and coordinated supports. The role emphasizes collaboration, professional growth, and work-life balance.
Requirements
- Bachelor's degree in Human Services or a related field required
- Qualified Intellectual Disabilities Professional (QIDP) status required
- Minimum three years of relevant experience
- At least two years of experience in plan coordination, compliance, behavior support, or supervisory leadership
- Thorough knowledge of OPWDD regulations and person-centered planning
- Strong organizational, leadership, communication, and relationship-building skills
- Valid New York State driver's license with an acceptable driving record
Nice To Haves
- Master's degree preferred
Responsibilities
- Provide leadership for both the Plan Coordination and Behavior Support departments, ensuring services meet the highest standards of quality and regulatory compliance.
- Supervise, coach, and develop Plan Coordination and Behavior Support leadership and staff.
- Oversee person-centered planning and behavior support services across residential and community programs.
- Ensure assessments, habilitation plans, behavior support plans, and required documentation are completed accurately and on time.
- Manage team caseloads and monitor workload distribution.
- Coordinate admissions, transfers, and service planning for individuals entering agency programs.
- Ensure compliance with OPWDD, Medicaid Waiver, HIPAA, and agency standards.
- Partner with program leaders to strengthen collaboration and service quality.
- Monitor quality assurance activities, audits, and documentation.
- Participate in agency leadership initiatives, Human Rights Committee meetings, and the rotating Administrator on Duty (AOD) schedule.
- Travel to program locations to provide support, consultation, and supervision.
Benefits
- Generous paid time off and 12 paid holidays
- Comprehensive Medical, Dental, and Vision insurance
- 401(k) with employer match
- Employer-funded Health Savings Account (HSA)
- Employee Resource Coordination Programs
- Paid training and ongoing professional development
- Eligibility for Public Service Loan Forgiveness (PSLF)
- A supportive, family-friendly culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
