Plaintiff Personal Injury Reduction Team Lead

The Ward Law Group, PLMiami Lakes, FL

About The Position

The Ward Law Group is seeking an experienced Plaintiff Personal Injury Reductions Team Lead to lead a team of Reductions Specialists while overseeing reductions operations and supporting the resolution of personal injury cases. At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time.

Requirements

  • Fluent in English and Spanish.
  • Minimum 3 years of recent Plaintiff Personal Injury reductions experience with hospital reductions, liens, and medical bill negotiations.
  • Minimum 1 year of leadership, supervisory, or team lead experience.
  • Experience working in a Plaintiff Personal Injury law firm using Litify, Salesforce, or similar case management systems.

Responsibilities

  • Lead, coach, and develop a team of Reductions Specialists.
  • Monitor productivity, workload, and reductions performance.
  • Review complex hospital, lien, and provider negotiations.
  • Review settlement statements and ensure file accuracy.
  • Identify workflow improvements and reduce departmental backlogs.

Benefits

  • Medical, Dental & Vision Insurance
  • Company-paid Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Supplemental Insurance Options
  • 401(k) with Company Match
  • Paid Time Off
  • Employee Assistance Program (EAP)
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